Idols Platform Use Conditions 16-07-2025
1. This document reflects the general terms and conditions applicable on the use of the Idols Platform by you as a Fan.
2. Fans are provided access to the Idols Platform provided that Fans act in accordance with these terms and conditions imposed by . By using the Idols Platform the Fans can purchase Content Access Services from the Creators registered on the Idols Platform.
3. The Dutch Central Bank has confirmed on February 25, 2021 that under PSD2 the activities of ACW BV fall outside the scope of the Financial Supervision Act of the Netherlands (Wet op het Financieel Toezicht) on the basis of article 1:5a, paragraph 2, section K of this Act.
Introduction
If you are a visitor of the Idols Platform or a purchaser of the Content Access Services offered by the Creator on the Idols Platform as exploited by  (hereinafter referred to as Fan or you), you must consult these Idols Platform Use Conditions.These Idols Platform Use Conditions describe the terms and rules applicable when the Fan visits this Idols Platform and when he purchases Content Access Services from the Creators registered on the Idols Platform.
The Idols Platform Use Conditions constitute all the rules of use of the Idols Platform and govern the relationship between on the one hand you as a Fan visiting the Idols Platform and/or as a customer of Content Access Services offered by the Creators on the Idols Platform and on the other hand the , as a technical Platform. These Idols Platform Use Conditions do not apply to the Content Access Services offered by the Creators to Fans. does not participate in the offer, sale and delivery of Content Access Services offered by the Creator. If you purchase Content Access Services from a Creator, an agreement will come in place between you and the Creator. will not be part to this agreement. Before you enter the Idols Platform, you must read carefully and accept these Idols Platform Use Conditions in whole, including the documents and other regulations that are part of it for reference. If you do not wish to accept these Idols Platform Use Conditions or if you do not understand the language used, please leave the Platform.
Warning

You realize that in using the Idols Platform, you may be exposed to potential risks like emotional attachment experiencing an illusion of genuine personal connection with the Creator which may affect your expectations and perceptions of intimacy in personal relationships and may lead to increased feelings of loneliness or isolation as well as financial consequences as the purchase of the Content Access Services can lead to excessive financial expenditure which may impact your ability to meet essential financial obligations. If you notice any of these patterns developing you should consider strict time and spending limits.
1. General
1.1. By effectively using the Idols Platform, you are deemed to have accepted these Idols Platform Use Conditions.
1.2. If you have any questions regarding these Idols Platform Use Conditions you can consult the FAQ section (frequently asked questions) or contact via the contact form that you will find on the Idols Platform.1.3. reserves the right to modify these Idols Platform Use Conditions. will inform the Fan by placing the new modified Idols Platform Use Conditions on the Idols Platform. The changes take effect on the date specified in the notification. If the Fan does not accept the modifications, the relationship between you as a Fan using the Idols Platform exploited by and will end, by the effect of the law.
1.4 These Idols Platform Use Conditions supersede all prior conditions applicable between ACW BV and the Fan with respect to the E-Wallet.
1.5. The Idols Platform Use Conditions take effect on the date on which the Fan has registered and has accepted the Idols Platform Use Conditions (effective date).
2. Definitions
2.1 ACW BV: refers to registered with the Chamber of Commerce under number 52306054 with its offices at Beursplein 37, 3011 AA, Rotterdam.
2.2 AC Group: companies which are directly and indirectly held by AC Media Connect BV.
2.2 AC Media Connect BV: a company registered in the commercial registry under number 6863636628, having its offices at Beursplein 37, 3011 AA, Rotterdam.
2.3 Adult: a person who is of age of majority in its country of residence.
2.4 Content: any material uploaded on the Idols Platform by the Creator in his/her Creator's Account, including any photos, videos, audio (for example, music and other sounds), data, text (including comments and hashtags), metadata, images, interactive features, emojis, GIFs, memes, and any other material.
2.5 Content Access Services: services by the Creator to the Fan whereby the Fan is granted access via the Idols Platform to the Content of the Creator consisting of electronic services or offline services with respect to the access to non life content against a Content Access Fee.
2.6 Content Access Fee: the fee the Fan pays to the Creator for his/her access to the Content of the Creator in any of the following ways in the form of a Subscription and/or in the form of payment per view.
2.7 Creator: means a person who has set up an Creators Account with the Idols Platform to post Content with the purpose to getting Fans to follow the Creator and to view the Content. The Creator may also be an agency which has registered himself on the Idols Platform to provide Content Access Services.

2.8 Creator's Name: the name under which the Creator is registered. Also the name that, in combination with the personal password, gives access to the Creator Account.
2.9 Creator Account: the Creator's personal registration on the Idols Platform containing the personal information of the Creator (Creator's Profile and the Creator's Name) as well as the Content uploaded by this Creator on his account.
2.10 Creator's Profile: the full personal and physical description of the Creator.
2.11 E-Wallet: virtual credit balance registered by ACW BV upon receipt of funds from the Fan. The Fan's E-Wallet is stored in the systems of ACW BV. The E-Wallet is not an account but a virtual balance.
2.12 Financing Transaction: the transaction in which the Fan deposits credits into his/her virtual balance (E-Wallet).
2.13 Fan: Fan: a person who follows a Creator and can be granted access to the Creator’s Content by purchasing Content Access Services from the Creator via a Website connected to the Idols Platform and who uses the E-Wallet provided by ACW BV in order to make the discharge payment for the Content Access Services Fee.
2.14 Fan Account: the Fan's personal registration on the Idols Platform.
2.15 Fan Information: all the information that you place yourself as a Fan on the Idols Platform or in your Fan Account, including registration data, feedback and all other messages.
2.16 Fan Payment: means any and all payments made by a Fan to a Creator in connection with a the provision of the Content Access Services rendered by the Creator to the Fan.

2.17 Idols Platform: a technical exploited by that enables the Creator to provide the Content Access Services to the Fans and enables the Fans to purchase  the Content Access Services  from the Creator
2.18 General Idols Platform Services: the services provided to the Creator for the use of the Idols Platform  in return for payment, which services are performed by us whereby we may use third parties (internal or external).   
2.19 Idols Platform Service Fees: the fees charged to the Creator for the General Idols Platform Services.
2.20 General Idols Platform Services Agreement: the general terms & conditions that apply to the relationship between the Creator and us in relation to the provision of the General Idols Platform Services to the Creators.

2.20a Idols E-Wallet Use Conditions: the general terms and conditions imposed by ACW BV applicable on the use of the E-Wallet provided by ACW BV to Fans.
2.21 : refers to ., registered with the Chamber of Commerce under number 122760, with its offices at Perseusweg 40 Willemstad, Curaçao, which company exploits the Idols Platform.

2.22 Payment Day: the 1st or 16th day of each calendar month. If this day falls on a Saturday, Sunday or public holiday, the Payment Day will be postponed to the next following days.
2.23 Payment Instruction: the authorization the Fan gives ACW BV to deduct the payment from the virtual credit balance in the Fan's E-Wallet for the Content Access Services purchased from the Creator; these credits are automatically and instantly credited to the Creator Payment Account.
2.24 Payment Service: a service provided by ACW BV to the Creator by crediting the Creator Payment Account, upon the deduction of a virtual credit balance held by the Fan (E-Wallet), for the discharge payment of Content Access Services the Creator has sold to the Fan.
2.25 Payment Service Agreement: the agreement as concluded by ACW BV and the Creator on the basis of which ACW BV renders Payment Service to the Creator. 
2.26 Payment Service Fee: the fee that ACW BV charges to the Creators for the Payment Service.
2.27 Payment Transaction: the transaction in which ACW BV transfers the credits held in the Creator's Payment Account into the bank account of the Creator.
2.28 Pay-Per-Media Content: Content that can only be accessed after paying a specified amount and of which the access does not fall under (a) Suscription(s).
2.26 Policy Rules: documents prepared by the AC Group and published on the Idols Platform containing mandatory or non-mandatory rules which apply to the relationship between the Creator and any member of the AC Group as a result of any agreement concluded between the two including but not limited to Privacy/ GDPR rules, Code of Conduct, KYC rules and AML rules.
2.27 Subscription: a Fan's binding agreement with the Creator to obtain access for a specific period of time to certain Content specified by the Creator in exchange for authorized automatic renewal payments.
2.27 Third Party: any party except the Fan and and all companies who have the same direct and indirect shareholders as .
2.29 Transaction Fees: the costs associated with the Payment Transaction.
2.30 Website: a website linked to the technical Idols Platform of .
3. Fan Requirements

3.1. The Fan must be an Adult. The Idols Platform may install a age verification system (go.cam) in order to check whether the Fan meets the requirement of being an Adult.
3.2. The Fan Account is non assignable or transferable, shall be strictly personal and must not be transferred to or used by any third party.
3.3 The Fan cannot be a person whose Fan Account has been
temporarily or permanently suspended for legal reasons. 

1. Registration
   4.1. To be able to register, the Fan must choose a Fan name and a password.4.2. The Fan is personally responsible for the use he makes of his Fan name and password.
   4.3. The Fan must take all necessary steps to protect his password.4.4. The Idols Platform Use Conditions take effect on the date on which the Fan has registered and has accepted the Idols Platform Use Conditions (effective date).
   4.5. Registration as a Fan is completely free of charges.
   4.6. Creating a Fan Account for a third party shall be prohibited.

2. The Idols Platform is only a technical Platform
   5.1. The Idols Platform is only a technical allowing the Creator to provide the Content Access Services to the Fan and the Fan to purchase the Content Access Services from the Creator. The commission agent regime as mentioned in article 28 of the VAT Directive 2006/112 jo. article 9bis of the VAT Implementing Regulation No 1042/2013 does not affect the foregoing. 5.2. does not control the Content Access Services offered by the Creator and does not intervene in the Content Access Services offered by the Creator. only monitors if any forbidden activities take place when the Creator uploads its Content on the Idols Platform and/or sells its Content Access Services to the Fan and/or when the Fan purchases the Content Access Services from the Creator.
   5.3. , who is exploiting the Idols Platform, only acts as a host. hosts content and information that is placed by the Creator in his account, the Content Access Services offered by the Creator and the Fan Information. 5.4. does not in any way verify the quality, safety or legality of the Content Access Services offered, the Creator's competence to offer Content Access Services and the Fan's ability to purchase Content Access Services. therefore does not guarantee the quality, safety or legality of the Content Access Services offered, the Creator's competence to offer Content Access Services and the Fan's ability to purchase Content Access Services.
   5.5 does not guarantee that the Creator will actually provide the Content Access Services offered.
   5.7 The Fan may obtain from the Creator paid Content Access Services and also free Content Access Services. The Fan and the Creator will mutually agree upon this.
   5.8 With respect to the payment by the Fan to the Creator for the purchase of the Content Access Services, ACW BV, which is a related company of , offers the possibility for the Fan to make discharge payments to the Creators by making use of a so-called E-Wallet. The relationship between ACW BV and the Fan is governed by the General Conditions E-Wallet.
   5.9 Under no circumstances is a party to the offer, sale and/or delivery of Content Access Services offered by the Creator. Using the E-Wallet offered by ACW BV to the Fan to pay for the Creator does not change the above nor does the commission agent regime as mentioned in article 28 of the VAT Directive 2006/112 jo. article 9bis of the VAT Implementing Regulation No 1042/2013.
   
   5.10 is not responsible to the Fan if the Fan suffer any loss or damage as a result of the Fan accessing or viewing this the Idols Platform in a way that places the Fan in breach of any contract the Fan has with a Third Party (for example, your employment contract) or in breach of any law.
   5.11 on the one hand, and the Fan on the other, are independent parties. Each of them acts in his own name and on his own behalf. These Idols Platform Use Conditions are not intended to establish / create an agency, agency agreement, corporation, joint venture or any other form of cooperation or to establish an employer or franchisor relationship.

3. Content Access Services
   6.1 The Fan must ensure for himself that he has the ability to purchase the Content Access Services offered by the Creator under the applicable law in his country of origin or in his country of residence.6.2. It cannot be guaranteed that the Content Access Services offered will be harmless for the Fan, for third parties and/or for their property.
   6.3. The Fan is considered to purchase the Content Access Services as a private person and not as an entrepreneur for VAT purposes unless the Fan informs otherwise and provides all information to necessary for to meet the VAT obligations in this situation.

4. Content Access Services Fee
   7.1. The Content Access Services Fee due for the Content Access Services of a Creator is determined by the Creator himself and is published in his Creator’s Account. In this respect the Creator determines and mentions in his Creator’s Account the price and the conditions of the Subscription(s) and the provision of the Content Access Services falling such Subscription(s) as well as the price and the conditions for Pay-Per-Media Content.
   7.2 Except for free-trial Subscriptions, all Subscriptions will automatically renew at the end of the relevant Subscription period selected, except if your payment card is declined to load the E-wallet, the Subscription price has increased, or you have turned off the “Auto-Renew” switch located on the relevant Creator’s Account or in your User Account settings. This means that if you want to stop your Subscription with a certain Creator and stop paying continuing Subscription charges, you will need to turn off “Auto- Renew.” If you cancel a Subscription, you will continue to have access to the relevant Creator’s Content until the end of the current-Subscription period, after which no further payments will be taken from your payment card for Subscriptions with that Creator and you will no longer be able to view the relevant Creator’s Content. If we suspend your account for breach of the User Conditions, any payments that would otherwise have fallen due during that suspension will also be suspended.
   7.3 You may provide a bonus to the Creators through the Platform. You acknowledge the following about providing a bonus:
   a. Providing a bonus is not required to use the Idols Platform.
   b. Providing a bonus is at your option and risk.
   d. Providing a bonus is voluntary gratuity and must not be given in exchange for specific services. Promising to provide a bonus in exchange for performing any specific act is prohibited. This conduct will result in an immediate and lifetime ban from the Idols Platform.
   e. It is strictly prohibited to offer, request or imply any form of sexual or erotic act, including but not limited to custom explicit content, in exchange for a bonus.
   f. Bonuses are chargeable when made. We will not return a bonus made from your account except in situations that we consider, in our sole discretion, to be extraordinary.

5. Information and actions of the Fan
   
   8.1. The Fan is solely responsible for the Fan Information as well as for his actions on the Idols Platform.8.2. The Fan Information as well as all the acts of the Fan cannot:a. be inaccurate, incorrect or misleading;b. be insulting, threatening, damaging, slanderous;c. infringe copyright, privacy rights or other rights;d. violate the law and/or any other regulation;e. contravene public order and / or morality;f. be obscene, indecent or contain child pornography;g. incur the liability of and/or cause (in whole or in part) that cannot exploit the Platform;h. cause 's Idols Platform to be broken, damaged or less efficiently operated, or have the effect that the Idols Idols Platform is affected in such a way that its effectiveness or functionality is affected in any way.
   8.3 The access and use of the Idols Platform by the Fan are for his personal use only and not for any commercial use i.e resell/auction the content to a third party other than the fan himself in order to achieve economic profits. In this respect the Fan is not allowed to reproduce, distribute, resell, modify, create derivative works of, publicly display, publicly perform, republish, download, store, print, or transmit any of the Content except in the following situations:
   a. the printing and downloading of one copy of the Content which copy may only be used for the Fan’s own personal and non commercial use and which copy may not be further reproduced, published or distributed;
   b. viewing or downloading (where enabled) any Content to which the Fan has properly gained access solely for his personal and non commercial use and not for further reproduction, publication, or distribution.
   8.4 The Fan is notified that parental control protections (including computer hardware, software, or services) are commercially available that may help in limiting access to material that is harmful to minors. The Fan may find information about providers of these protections on the Internet by searching “parental control protection” or similar terms.

6. Privacy and personal data.
   9.1. , who is exploiting the Idols Platform, only acts as a host, allowing the Creator to provide Content Access Services and the Fan to purchase Content Access Services. As a result, it is recommended not to publish personal information (e.g. name, address, telephone number, email address, social network account).
   9.2. Information about 's data protection is mentioned in the Privacy Statement of Fans. In particular, it explains how processes the Fan's personal data and how the Fan's privacy is respected when purchasing the Content Access Services.9.3. The Fan is personally responsible for the confidentiality of the corresponding identifiers to his Fan account and must himself take all reasonable measures to maintain the confidentiality of this information.
   9.4. will inform the Fan in the event that his Fan Account is suspended. will reenable Fan Account credentials as soon as possible and after the causes of the suspension have been resolved.

7. Fraud/AML/ abuse
   10.1. will, in the event of suspected fraud, prohibited transactions or money laundering, carry out an identity check which may be performed by a Third Party. Failure by the Fan to cooperate with an identity check may result in the immediate suspension or termination of the relationship between the Fan and . 10.2. In the event of suspected fraud, prohibited transactions or money laundering, or not complying with the Idols Platform Use Conditions, the Fan is responsible for all losses suffered by as a result of / or in connection with these actions.

8. Miscellaneouss
   11.1. In case there will be any payment obligation from the Fan towards under these Idols Platform Use Conditions, in addition to all other legal rights and remedies available towards the Fan by , the amount at that moment remaining in the E-Wallet offered by ACW BV for the payment of the Creators, will serve as (partial) payment of such obligation.11.2. cannot be held responsible towards the Fan or a Third Party for any loss incurred by the Fan due to imposed transaction limits or other recoveries.

9. Litigation
   12.1. The Fan accepts and acknowledges that is not a party and therefore cannot be held responsible for any dispute between the Fan and the Creator.12.2. Claims or disputes arising from these Idols Platform Use Conditions must first be reported to online support.

10. Warranties
    13.1. The Fan guarantees that he is an Adult and that he has reached at least the legal age of use of the Idols Platform.13.2. The Fan guarantees that he will comply with all laws, regulations and regulations applicable to the purchase of Content Access Services by the Creators registered on the Idols Platform.13.3. The Fan will not (attempt to) initiate, or take advantage of, fraud, prohibited transactions or money laundering, the violation of these Idols Platform Use Conditions or a violation of the law or be in violation of applicable laws and regulations.13.4. The Fan is obliged to pay the taxes, fees and commissions that may arise from the use of the Idols Platform .

11. Exclusion of guarantees
    14.1. does not warrant that the access to the Idols Platform, the operation of the servers and the Content Access Services of the Creator will be permanent, uninterrupted, fast / punctual, secure or infallible.14.2. To the fullest extent permitted by law, excludes all warranties, conditions or other terms, legal or implicit, quality or speed / punctuality in relation to the use of the Idols Platform by the Fan.14.3. does not warrant that the use of the Idols Platform offered by will always meet all Fan requirements or will be permanent, secure, virus free and infallible.

12. Violation of the Idols Platform Use Conditions
    15.1. Without prejudice to the other means available to , has the right to immediately send the Fan a warning, to temporarily suspend or for an indefinite period the Fan's Account, to close the Fan's Account, to refuse to the Fan access to the use of the Idols Platform when:a. the Fan does not respect the Idols Platform Use Conditions or the documents by integral part by reference; orb. when it proves impossible for to check the accuracy of the information provided by the Fan; orc. is of the opinion that the Fan is guilty of fraudulent activity, fraud, prohibited transactions or money laundering or is involved in, or in any way connected with, such activities; ord. believes that the Fan, by its actions, causes or may cause damage to .
    15.2 In case of violation of article 8.3, not only article 15.1 applies but the Fan is also obliged to - at the option of - return and/or destroy any copies/downloads of the Content the Fan has made.

13. Limitation of liability of
    16.1. Content Access Services offered and purchased on 's Platform are not endorsed by . The Fan is solely responsible for the legality of his actions. declines any responsibility with regard to any dangerousness or defectiveness of the Content Access Services offered on the Idols Platform that may be harmful to physical or mental health.16.2. In no event shall be liable for any direct or indirect (consequential) damages, including:* any loss or falsification of data;* any loss of profit (suffered directly or indirectly);* any loss as a result of cybercrime;* any loss of turnover;* any loss of reputation;* any loss of opportunity;* any indirect, incidental, or other damages, regardless of whether the loss or damage is attributable to any changes made by to the Idols Platform or due to temporary or permanent interruption of the Idols Platform, and regardless of whether it is due to negligence or any other cause attributable to .16.3. 's liability to the Fan whatever the circumstances is limited, in any event, to the aggregate of the amounts that the Fan has paid to the Creator(s) as a fee for the Content Access Services in the six months preceding the legal act giving rise to the responsibility, the whole with a maximum of 150 €.

14. Compensation
    17.1. The Fan agrees to indemnify and hold harmless against any claim or claim whatsoever including reasonable attorney's fees from any Third Party that is attributable to or arising from the breach of this contract of use or documents by integral part by reference, a violation of the law or the regulation or an infringement of the rights of a Third Party by the Fan.17.2. When the Fan has a right or a claim on the Creator or is in dispute with the latter following the use of the Idols Platform, the Fan has no right of recourse against and the Fan guarantees against any claim, seeking liability, damages, losses, costs and compensation, including legal costs, known or unknown, in connection with such a claim or such litigation.

15. Announcements and notifications
    18.1. Statements, notices and other announcements to the Fan may be made by email, publications on the Idols Idols Platform or by any other reasonable means.18.2. In this respect the email address will be used which the Fan has provided to during the registration process.

16. Policy rules
    19.1. reserves the right to introduce policy rules to supplement or amend the conditions and / or to clarify the applicable provisions. The policy rules are an integral part of these Idols Platform Use Conditions.19.2. can modify the policy rules. Important changes will be published on the Idols Platform.19.3. The policy rules to which it is referred, and which form part of these Idols Platform Use Conditions are: 's privacy policy, GDPR policy as included in the cookie policy and the Fans Code of Conduct.

17. Termination of the relationship with
    20.1. The Idols Platform Use Conditions apply until the relationship between and the Fan is terminated as described below.20.2. If the Fan wishes to terminate the relationship with , he can do so immediately and free of charge by closing his Fan account.20.3. may terminate the relationship with the Fan at any time without notice when: a. the Fan has violated an essential provision of the Idols Platform Use Conditions or clearly shows, by the way he acts, that he does not intend or is unable to comply with the essential provisions of the Idols Platform Use Conditions; or b. is obligated by law.20.4. The termination of the relationship between and the Fan does not affect the rights, obligations and responsibilities arising from the law which governed the relationship between the Fan and .

18. Governing Law
    21.1. The law of Curaçao is applicable to the relationship between and the Fan. Any dispute that may arise between the Fan and , resulting from these Idols Platform Use Conditions or any other agreement or any other action in connection with these Idols Platform Use Conditions will be settled by the Court of Willemstad, Curaçao, except to the extent that binding rules of jurisdiction shall apply.21.2. In the event of contradiction, whatever it may be, between the English version and a version in another language of the present contract of use, the English version prevails.21.3. The court in Willemstad, Curaçao has exclusive jurisdiction in case of litigation.

19. Other
    22.1. The Fan acknowledges that the rights and obligations arising from these Idols Platform Use Conditions and all other documents that apply by reference, may be freely and automatically transferred by in the event of a merger, demerger or redemption or any other form of restructuring.22.2. The titles of the different sections of these Idols Platform Use Conditions are purely indicative and do not necessarily indicate precisely the content of the articles to which they refer.22.3. If fails to act as a result of not complying by the Fan or by third parties of these Idols Platform Use Conditions, does not automatically waive the right to act in the face of subsequent or similar violations.22.4. If does not exercise or enforce a legal right or remedy set forth in these Idols Platform Use Conditions (or to which is entitled in accordance with applicable law), that choice shall not be considered to constitute a waiver of a right on the part of . Nor can that choice be regarded as a waiver of a right to act in relation to subsequent or similar violations. can and still has the right to exercise its rights or to implement the remedies.22.5. The provisions of the articles bearing the titles: "8. Information and actions of the Fan", "13. Warranties", "16. “Limitation of liability of ”, 18. Announcements and notifications", "21. Governing law" and "22. Other" and other provisions and charges thereunder continue to apply after the termination of the relationship between and the Fan.22.6. These Idols Platform Use Conditions together with the documents that form part thereof by reference and the policy rules followed govern the entire relationship between the Fan and .

20. Data Privacy Notice
    Your personal data is collected and processed for identity verification and platform compliance purposes, in accordance with the Privacy Policy available on the Idols Platform.

Code of Conduct of the AC Group for Users dated 13-07-2022

For buying the services from the Service Providers, who are registered on the platform of Shoshoro NV (the Platform) (the Services), the Users need to open an Users Account on the Platform and in this respect they need to comply with this Code of Conduct. The Service Providers (Studios and (Independent) Performers registered on the Platform are hereinafter referred to as the Service Providers.

In addition to the Code of Conduct (also referred to as: “Code”), Users are required to comply with the Users Conditions. Nothing in this Code of Conduct shall be deemed to amend, limit or otherwise impact any other obligations the User may have to Shoshoro NV (whether such obligation is written or otherwise).

Shoshoro NV will discontinue the relationship with any User who violates the Code or the law.

The Code is comprised of 3 sections. Section Sections A outlines standards for buying the Services from the Service Providers registered on the Platform. Section B adds standards relating to business ethics and Section C contains additional provisions.

A. BUYING SERVICES FROM THE SERVICE PROVIDERS REGISTERED ON THE PLATFORM

In buying the services from the Service Providers , the Users are committed to uphold the human rights as understood by the international community and proclaimed under the Universal Declaration of Human Rights and the International Labour Organization's core conventions.

1. Free Choice

When buying the Services from the Service Providers, the Users will comply with the rule that all Service Providers have to provide the Services via the Platform voluntarily.

2. Child Labour/Abuse Avoidance

When buying the Services from the Service Providers, the Users will comply with the rule that child labour shall not be used under any circumstances. The presence of a child with the User and/or showing content of a child to the Service Provider when buying the Services from the Service Providers shall not take place under any circumstances.
The term "child" refers to any person under the age of 18 or 21 according to the applicable local laws.

3. Non-Discrimination

In buying the Services from the Service Providers registered on the Platform, the Users must maintain an attitude free of harassment and unlawful discrimination.

4. No threat to public or personal safety

In buying the Services from the Service Providers registered on the Platform, the User must maintain an attitude free of threats, violence and calls to violence. Showing weapons and/or drugs or content thereof when buying the Services from the Service Provider, should not take place.

B. ETHICS

Shoshoro NV requires the highest standards of integrity in all interactions between Shoshoro NV and the Users and in all business interactions between the Users and the Service Providers.

1. Business Integrity

In buying the Services from the Service Providers any and all forms of corruption, extortion and embezzlement are strictly prohibited.

2. No Improper Advantage

Users are prohibited to use their User Account as an item of value in providing, promising to provide, or offering to provide any item of value, directly or indirectly, to any government or public international organization officials, political parties.

3. Disclosure of Information

Users should not disclose information regarding business activities, structure, financial situation and performance, relating to Shoshoro NV, to any other party. Users shall act in accordance with applicable regulations and prevailing industry practices in this area.

4. Intellectual Property, Confidentiality, and Data Privacy

Users are prohibited from using any Shoshoro NV or third party patented technology, copyrighted materials, or other intellectual property or confidential information without written permission. Users are further prohibited from transferring, publishing, disclosing, or using Shoshoro NV's confidential information other than as necessary in the ordinary course of business or as authorized by Shoshoro NV.

5. Data Privacy Laws and Regulations

Users are required to abide by applicable data privacy laws and regulations.

6. Fair Business

In buying the Services from the Service Providers, Users shall maintain all standards of fair business.

C. ADDITIONAL PROVISIONS

1. Conflicts of Interest

Users must be free to act with total objectivity in their relationship with Shoshoro NV, and thus, must avoid conflicts of interest.

2. Regulatory Officials

Users have to be honest in discussions with regulatory agency representatives and government officials and cooperate with Shoshoro NV representatives in any internal or external investigations or audits of Users' relationship involving or related to Shoshoro NV.

3. Contacts

Users shall inform the Shoshoro NV online support if any situation develops that causes the User to act in violation of this Code. Users should promptly contact Shoshoro NV and work together in resolving the compliance concern. The SNV online support is available 24/7.

Idols E-Wallet Use Conditions (14-07-2025)

1. This document reflects the general terms and conditions applicable on the use of the E-Wallet provided by ACW BV to Fans.
2. ACW BV provides an E-Wallet to Fans which allowing the Fans to exchange money for virtual credits in their E-wallet. Fans may only spend these credits for purchasing services offered on platforms exploited by the AC Group.
3. The Dutch Central Bank has confirmed on February 25, 2021 that under PSD2 the activities of ACW BV fall outside the scope of the Financial Supervision Act of the Netherlands (Wet op het Financieel Toezicht) on the basis of article 1:5a, paragraph 2, section K of this Act.
   

Introduction
If You are a Fan who uses the E-Wallet (hereinafter referred to as Fan) offered by  ACW BV serving to make discharge payments to the Creators who offer and sell their Content Access Services on the Idols Platform as exploited by  (hereinafter: referred to as Idols Platform and respectively), you must consult these Idols E-Wallet Use Conditions for the use of the E-Wallet (hereinafter: Idols E-Wallet Use Conditions).These Idols E-Wallet Use Conditions describe the terms and rules applicable when the Fan uses the E-Wallet as registered and stored by ACW BV to make discharge payments to the Creators for the purchase of the Content Access Services offered and sold to him by the Creators registered on the Idols Platform. A Fan can only apply for the use of the E-Wallet after he has opened a Fan Account on the Idols Idols Platform.The Idols E-Wallet Use Conditions constitute all the rules of use of the E-Wallet and govern the relationship between you as a user of the E-Wallet on the one hand and ACW BV as the provider of the E-Wallet on the other hand. These Idols E-Wallet Use Conditions do not apply to the Content Access Services sold by the Creators to Fans for which the E-Wallet is used as a payment method. ACW BV does not participate in the offer, sale and delivery of Content Access Services offered by the Creator. If you purchase Content Access Services from a Creator, an agreement will come in place between you and the Creator, ACW BV will not be part to this agreement.

1. General 1.1. These Idols E-Wallet Use Conditions supersede all prior conditions applicable between ACW BV and the Fan with respect to the E-Wallet.1.2. By effectively using the E-Wallet, you are deemed to have accepted these Idols E-Wallet Use Conditions.1.3. If you have any questions regarding these Idols E-Wallet Use Conditions you can consult the FAQ section (frequently asked questions) or contact ACW BV via the contact form that you will find on the Idols Idols Platform.1.4. ACW BV reserves the right to modify these Idols E-Wallet Use Conditions. ACW BV will inform the Fan by placing the new modified Idols E-Wallet Use Conditions on the Idols Idols Platform. The changes take effect on the date specified in the notification If the Fan does not accept the modifications, the relationship between you as a Fan of the E-Wallet and ACW BV will end, by the effect of the law.1.5. The Idols E-Wallet Use Conditions take effect on the date on which the Fan has registered and has accepted the Idols E-Wallet Use Conditions (effective date).
2. Definitions 2.1 ACW BV: refers to registered with the Chamber of Commerce under number 52306054 with its offices at Beursplein 37, 3011 AA, Rotterdam. 2.2 AC Group: companies which are directly and indirectly held by the same shareholders. 2.3 AC Media Connect BV: a company registered in the commercial registry under number 6863636628, having its offices at Beursplein 37, 3011 AA, Rotterdam. 2.4 Adult: a person who is of age of majority in its country of residence. 2.5 Content: any material uploaded on the Idols Platform by the Creator in his/her Creator's Account, including any photos, videos, audio (for example, music and other sounds), data, text (including comments and hashtags), metadata, images, interactive features, emojis, GIFs, memes, and any other material. 2.6 Content Access Services: services by the Creator to the Fan whereby the Fan is granted access via the Idols Platform to the Content of the Creator consisting of electronic services or offline services with respect to the access to non live content against a Content Access Fee. 2.7 Content Access Fee: the fee the Fan pays to the Creator for his/her access to the Content of the Creator in any of the following ways in the form a Subscription and/or in the form of payment per view. 2.8 Creator: means a person who has set up an Creators Account with the Idols Platform to post Content with the purpose to getting Fans to follow the Creator and to view the Content. The Creator may also be an agency which has registered himself on the Idols Platform to provide Content Access Services. 2.9 Creator's Name: the name under which the Creator is registered. Also the name that, in combination with the personal password, gives access to the Creator Account. 2.10 Creator Account: the Creator's personal registration on the Idols Platform containing the personal information of the Creator (Creator's Profile and the Creator's Name) as well as the Content uploaded by this Creator on his account. 2.11 Creator's Profile: the full personal and physical description of the Creator. 2.12 E-Wallet: virtual credit balance registered by ACW BV upon receipt of funds from the Fan. The Fan's E-Wallet is stored in the systems of ACW BV. The E-Wallet is not an account but a virtual balance. 2.13 Financing Transaction: the transaction in which the Fan deposits credits into his/her virtual balance (E-Wallet). 2.13a Fan: a person who follows a Creator and can be granted access to the Creator’s Content by purchasing Content Access Services from the Creator via a Website connected to the Idols Platform and who uses the E-Wallet provided by ACW BV in order to make the discharge payment for the Content Access Services Fee. 2.14 Fan Account: the Fan's personal registration on the Idols Platform. 2.15 Fan Information: all the information that you place yourself as a Fan on the Idols Platform or on your Fan Account, including registration data, feedback and all other messages. 2.16 Fan Payment: means any and all payments made by a Fan to a Creator in connection with a the provision of the Content Access Services rendered by the Creator to the Fan.
   2.17 Idols Platform: a technical exploited by that enables the Creator to provide the Content Access Services to the Fans and enables the Fans to purchase  the Content Access Services  from the Creator 2.18 Idols Platform Services: the services provided to the Creator for the use of the Idols Platform  in return for payment, which services are performed by us whereby we may use third parties (internal or external).    2.19 Idols Platform Service Fees: the fees charged to the Creator for the Idols Platform Services. 2.20 Idols Platform Services Agreement: the general terms & conditions that apply to the relationship between the Creator and us in relation to the provision of the Idols Platform Services to the Creators.
   2.20a Idols Platform Use Conditions: the general terms and conditions imposed by applicable on the use of the Idols Platform by you as a Fan. 2.21 refers to NV, registered with the Chamber of Commerce under number 122760, with its offices at Perseusweg 40 Willemstad, Curaçao and to the companies and partners affiliated with NV which company exploits the Idols Platform. 2.22 Payment Day: the 1st or 16th day of each calendar month. If this day falls on a Saturday, Sunday or public holiday, the Payment Day will be postponed to the next following days. 2.23 Payment Instruction: the authorization the Fan gives ACW BV to deduct the payment from the virtual credit balance in the Fan's E-Wallet for the Content Access Services purchased from the Creator; these credits are automatically and instantly credited to the Creator Payment Account. 2.24 Payment Service: a service provided by ACW BV to the Creator by crediting the Creator Payment Account, upon the deduction of a virtual credit balance held by the Fan (E-Wallet), for the discharge payment of Content Access Services the Creator has sold to the Fan. 2.25 Payment Service Agreement: the agreement as concluded by ACW BV and the Creator on the basis of which ACW BV renders Payment Service to the Creator.  2.26 Payment Service Fee: the fee that ACW BV charges to the Creators for the Payment Service. 2.27 Payment Transaction: the transaction in which ACW BV transfers the credits held in the Creator's Payment Account into the bank account of the Creator. 2.28 Pay-Per-Media Content: Content that can only be accessed after paying a specified amount and of which the access does not fall under (a) Suscription(s). 2.29 Policy Rules: documents prepared by the AC Group and published on the Idols Platform containing mandatory or non-mandatory rules which apply to the relationship between the Creator and any member of the AC Group as a result of any agreement concluded between the two including but not limited to Privacy/ GDPR rules, Code of Conduct, KYC rules and AML rules. 2.30 Subscription: a Fan's binding agreement with the Creator to obtain access for a specific period of time to certain Content specified by the Creator in exchange for authorised automatic renewal payments. 2.31 Third Party: any party except the Fan and and all companies who have the same direct and indirect shareholders as . 2.32 Transaction Fees: the costs associated with the Payment Transaction. 2.33 Website: a website linked to the technical Idols Platform of . 2.34 Single Payment: a payment method whereby the User places funds in his E-Wallet with a one-time payment which takes place after the User has ordered this payment with his payment provider. 2.35 Recurring Payment: a payment method whereby the User authorizes an automatic monthly withdrawal of funds with his Registered Payment Method to fund their E-Wallet. This payment method is optional and must be activated voluntarily by the User through his account on the Idols Platform. For this payment method only a credit card or debit card can be used. 2.36 Registered Payment Method: the payment method registered by the User in his User Account for placing funds in the E-Wallet.
3. Fan Requirements 3.1. The Fan must be an Adult. The Idols Platform may install a age verification system (go.cam) in order to check whether the Fan meets the requirement of being an Adult. 3.2. The E-Wallet is not transferable, in any form whatsoever. 3.3 The Fan cannot be a person whose Fan Account has been temporarily or permanently suspended for legal reasons. 

4. E-Wallet
   4.1. The E-Wallet is a virtual asset registered with ACW BV to the credit of the Fan upon placing of funds by the Fan, and serves to allow the Fan to make discharge payments for the Content Access Services Fee due by the Fan to the Creators for the Content Access Services purchased from the Creators. 4.2. The Fan can only apply for registration of the E-Wallet with ACW BV with his Fan Account on the Idols Platform.4.3. ACW BV allows the Fans to exchange money for virtual credits in their E-Wallet which credits the Fan can only spend for purchasing Content Access Services from the Creators on the Idols Platform. A payment from the Fan by means of the E-Wallet results in a discharge payment in respect of that which the Fan owes to the Creator for the purchase of the Content Access Services from the Creator.4.4. The Fan acknowledges that, in the event of purchase of the Content Access Services the amount due to the Creator will be deducted directly and automatically from his virtual credit in order to make a discharge payment to the Creator.4.5. The E-Wallet is not an account but a virtual asset.4.6. ACW BV sets daily loading limits for the E-Wallet to comply with the AML rules.4.7. In any case, the E-Wallet cannot be considered as a deposit.4.8. In no case does ACW BV pay interest on the balance of the E-Wallet.4.9. ACW BV does not charge any fees to the Fan for the use of the E-Wallet.4.10. The E-Wallet is not an account but a virtual credit which cannot be refunded to the Fan unless a request for refund is made by the Fan within 14 days after the first loading of his E-Wallet under the condition that such Fan has not yet spent any of his virtual credit yet, even not a part of it. However, repeated, excessive or abusive use of this refund option may give rise, after notification to the User, to preventive limitation measures, such as:
   · Temporary suspension of access to the credit purchase function;
   · Limiting the amount and/or frequency of transactions authorized via the E-Wallet.
   These measures are intended to ensure fair and responsible use of the Idols Platform and to preserve the quality of service for all Users.4.11. The Fan agrees that he will not give access (or attempt to give access) to the E-Wallet to third parties.4.12. The Fan may not undertake any activity that could hinder or interfere with the operation of the E-Wallet (or the servers and networks to which the E-Wallet is connected).4.13. The Fan is prohibited from reproducing, duplicating, copying, selling, exchanging the E-Wallet.4.14. Use of the E-Wallet by the Fan is completely free of charges.4.15. Payment via the E-Wallet guarantees the anonymity of the Fan and the Creator. Only the name chosen by the Fan and the Creator on the Idols Platform will be visible.4.16. Under no circumstances is ACW BV a party to the offer, sale and / or delivery of Content Access Services offered by the Creator. Using the E-Wallet to pay for the Creator does not change the above.
   4.17. The User can place funds in his E-Wallet either by a Single Payment or by a Recurring Payment. If a Recurring Payment fails (e.g., expired card, insufficient funds), the User will be notified and invited to update his Registered Payment Method.
   4.18. The User is entitled to cancel or modify his authorization for the Recurring Payment at any time via his User Account (Cancellation or Modification Action). The Cancellation or Modification takes effect immediately, unless the process for the next Recurring Payment has already commenced before the Cancellation or Modification Action. Funds already placed in the E-Wallet as a result of the Recurring Payment prior to the Cancellation or Modification Action, are non-refundable and non-transferable, unless otherwise required by law.
   4.19. If the User disputes one or more amounts of the Recurring Payment, the User has to contact customer support within 14 days after the funds as a result of this Recurring Payment have been placed in the E-Wallet. 4.20. Any unjustified charge back request may result in the suspension of the User Account. To protect Creators, we will review excessive and potentially fraudulent charge backs and may prohibit you from making additional purchases during that review. If we determine that any charge back request is fraudulent or was made by you in bad faith, we may suspend or remove your User Account or any future account you create.
   4.21. ACW BV applies banking-standard security protocols to protect Recurring Payments. 4.22. The User is solely responsible for keeping his Registered Payment Method updated and acknowledges that the Recurring Payments are processed under its express authorization.

5. Absence of representation.
   6.1. ACW BV on the one hand, and the Fan on the other, are independent parties. Each of them acts in his own name and on his own behalf.6.2. These Idols E-Wallet Use Conditions are not intended to establish / create an agency, agency agreement, corporation, joint venture or any other form of cooperation or to establish an employer or franchisor relationship. The above cannot be the subject of the Idols E-Wallet Use Conditions.

6. Information and actions of the Fan
   7.1. The Fan is solely responsible for the information he provides in order to make use of the E-Wallet.7.2. Said information of the Fan cannot:a. be inaccurate, incorrect or misleading;b. violate the law and/or any other regulation;c. incur the liability of ACW BV and/or cause (in whole or in part) that ACW BV cannot operate the E-Wallet;d. cause the E-Wallet to be broken, damaged or less efficiently operated, or have the effect that the E-Wallet is affected in such a way that its effectiveness or functionality is affected in any way.
   e. It is strictly prohibited to offer, request or imply any form of sexual or erotic act, including but not limited to custom explicit content, in exchange for a bonus.

7. Privacy and personal data
   8.1. ACW BV operates an E-Wallet allowing the Fan to anonymously pay for the Content Access Services purchased from Creator. As a result, it is recommended not to publish personal information (e.g. name, address, telephone number, email address, social network account).8.2. Information about ACW BV's data protection is mentioned in the Privacy Statement of Fans. In particular, it explains how ACW BV processes the Fan's personal data and how the Fan's privacy is respected when using the E-Wallet.8.3. The Fan is personally responsible for the confidentiality of the corresponding identifiers to his Fan account and thus to the information in respect of the E-Wallet and must himself take all reasonable measures to maintain the confidentiality of this information.8.4. ACW BV will inform the Fan in the event that his E-Wallet is suspended. ACW BV will reenable the use of the E-Wallet credentials as soon as possible and after the causes of the suspension have been resolved.

8. Fraud/AML/ abuse
   9.1. and/or ACW BV will, in the event of suspected fraud, prohibited transactions or money laundering, carry out an identity check which may be performed by a Third Party. Failure by the Fan to cooperate with an identity check may result in the immediate suspension of the use of the E-Wallet and termination of the relationship between the Fan and ACW BV.9.2. The Fan acknowledges that ACW BV may block a transaction, a payment order or any use of the E-Wallet when ACW BV reasonably suspects a case of fraud, prohibited transactions or money laundering, the violation of these Idols E-Wallet Use Conditions or a violation of the law. When ACW BV blocks a transaction or payment order, the Fan is informed unless ACW BV is legally prevented from doing so.9.3. In the event of suspected fraud, prohibited transactions or money laundering, or not complying with the Idols E-Wallet Use Conditions, the Fan is responsible for all losses suffered by ACW BV as a result of / or in connection with these actions.

9. Miscellaneous
   10.1. In case there will be any payment obligation from the Fan towards ACW BV under these Idols E-Wallet Use Conditions, in addition to all other legal rights and remedies available towards the Fan by ACW BV, the amount at that moment remaining in the E-Wallet will serve as (partial) payment of such obligation.10.2. ACW BV cannot be held responsible towards the Fan or a third party for any loss incurred by the Fan due to imposed transaction limits or other recoveries.

10. Litigation
    11.1. The Fan accepts and acknowledges that ACW BV cannot be held responsible for any dispute between the Fan and the Creator.11.2. Claims or disputes arising from these Idols E-Wallet Use Conditions must first be reported to ACW BV online support.

11. Warranties
    12.1. The Fan guarantees that he is an Adult and that he has reached at least the legal age of use of the Idols Platform.12.2. The Fan guarantees that he will comply with all laws, regulations and regulations applicable to the use of the E-Wallet.12.3. The Fan will not (attempt to) initiate, or take advantage of, fraud, prohibited transactions or money laundering, the violation of these Idols E-Wallet Use Conditions or a violation of the law or be in violation of applicable laws and regulations.12.4. The Fan is obliged to pay the taxes, fees and commissions that may arise from the use of the E-Wallet.

12. Exclusion of guarantees
    13.1. ACW BV does not warrant that the operation of the E-Wallet, the operation of the servers and the Content Access Services of the Creator will be permanent, uninterrupted, fast / punctual, secure or infallible.13.2. To the fullest extent permitted by law, ACW BV excludes all warranties, conditions or other terms, legal or implicit, quality or speed / punctuality in relation to the use of the E-Wallet by the Fan.13.3. ACW BV does not warrant that the use of the E-Wallet will always meet all Fan requirements or that the operation of the E-Wallet will be permanent, secure, virus free and infallible.

13. Violation of the Idols E-Wallet Use Conditions
    14.1. Without prejudice to the other means available to ACW BV, ACW BV has the right to immediately send the Fan a warning, to temporarily suspend or for an indefinite period the Fan's E-Wallet, to close the Fan's E-Wallet, to refuse to the Fan access to the use of the E-Wallet when:a. the Fan does not respect the Idols E-Wallet Use Conditions or the documents by integral part by reference; orb. when it proves impossible for ACW BV to check the accuracy of the information provided by the Fan; orc. ACW BV is of the opinion that the Fan is guilty of fraudulent activity, fraud, prohibited transactions or money laundering or is involved in, or in any way connected with, such activities; ord. ACW BV believes that the Fan, by its actions, causes or may cause damage to ACW BV.

14. Limitation of liability of ACW BV
    15.1. In no event shall ACW BV be liable for any direct or indirect (consequential) damages, including:* any loss or falsification of data;* any loss as a result of cybercrime;* any loss of profit (suffered directly or indirectly);* any loss of turnover;* any loss of reputation;* any loss of opportunity;* any indirect, incidental, or other damages, regardless of whether the loss or damage is attributable to any changes made by ACW BV to the E-Wallet or due to temporary or permanent interruption of the E-Wallet, and regardless of whether it is due to negligence or any other cause attributable to ACW BV.15.2. ACW BV's liability to the Fan - whatever the circumstances - is limited, in any event, to the aggregate of the amounts that the Fan has paid to the Creator through the E-Wallet in the six months preceding the legal act giving rise to the responsibility, the whole with a maximum of 150 €.

15. Compensation
    16.1. The Fan agrees to indemnify and hold ACW BV harmless against any claim or claim whatsoever including reasonable attorney's fees from any third party that is attributable to or arising from the breach of this contract of use or documents by integral part by reference, a violation of the law or the regulation or an infringement of the rights of a third party by the Fan.16.2. When the Fan has a right or a claim on the Creator or is in dispute with the latter following the use of the E-Wallet, the Fan has no right of recourse against ACW BV and the Fan guarantees ACW BV against any claim, seeking liability, damages, losses, costs and compensation, including legal costs, known or unknown, in connection with such a claim or such litigation.

16. Announcements and notifications
    17.1. Statements, notices and other announcements to the Fan are published on the Idols Platform or by any other reasonable means.17.2. All notifications to the Fan can be sent to the email address that he has indicated to ACW BV during the registration process and/or in the Fan Account. 17.3. The Fan can consult free of charge the transactions carried out with his E-Wallet. The Fan agrees that he will not receive a statement in paper form.

17. Policy rules
    18.1. ACW BV reserves the right to introduce policy rules to supplement or amend the conditions and / or to clarify the applicable provisions. The policy rules are an integral part of these Idols E-Wallet Use Conditions.18.2. ACW BV can modify the policy rules. Important changes will be published on the Idols Idols Platform.18.3. The policy rules to which it is referred, and which form part of these Idols E-Wallet Use Conditions are: privacy policy, GDPR policy as included in the cookie policy and the Fans Code of Conduct.

18. Termination of the relationship with ACW BV
    19.1. The Idols E-Wallet Use Conditions apply until the relationship between ACW BV and the Fan is terminated as described below.19.2. If the Fan wishes to terminate the relationship with ACW BV, he can do so immediately and free of charge by closing his Fan Account as a result of which the E-Wallet will also be closed. The Fan has no right of refund of the remaining credits. 19.3. ACW BV may terminate the relationship with the Fan at any time without notice when:a. the Fan has violated an essential provision of the Idols E-Wallet Use Conditions or clearly shows, by the way he acts, that he does not intend or is unable to comply with the essential provisions of the Idols E-Wallet Use Conditions; orb. ACW BV is obligated by law for example, when the provision of the E-Wallet to the Fan is not or will not be legally authorized.19.4. The termination of the relationship between ACW BV and the Fan does not affect the rights, obligations and responsibilities arising from the law which governed the relationship between the Fan and ACW BV.19.5 The relationship between ACW BV and the Fan in respect of the E-Wallet is automatically terminated if the relationship between and the Fan in respect of the use of the Idols Platform is terminated.

19. Cancellation and refund
    20.1. The E-Wallet is not an account but a virtual credit which cannot be refunded to the Fan unless  a request for refund is made by the Fan within 14 days after the first loading of his E-Wallet under the condition that such Fan has not yet spent any of his virtual credit yet. No refunds are available for completed transactions, except in the case of a technical error, system malfunction, or unauthorized charge caused by ACW BV. This applies to funds loaded in the E-Wallet either by a Single Payment or by a Recurring Payment.

20. Governing Law
    21.1. The law of the Netherlands is applicable to the relationship between ACW BV and the Fan. Any dispute that may arise between the Fan and ACW BV, resulting from these Idols E-Wallet Use Conditions or any other agreement or any other action in connection with these Idols E-Wallet Use Conditions will be settled by the Court of The Hague, except to the extent that binding rules of jurisdiction shall apply.21.2. In the event of contradiction, whatever it may be, between the English version and a version in another language of the present contract of use, the English version prevails.21.3. The court in Rotterdam has exclusive jurisdiction in case of litigation.

21. Other
    22.1. The Fan acknowledges that the rights and obligations arising from these Idols E-Wallet Use Conditions and all other documents that apply by reference, may be freely and automatically transferred by ACW BV in the event of a merger, demerger or redemption or any other form of restructuring.22.2. The titles of the different sections of these Idols E-Wallet Use Conditions are purely indicative and do not necessarily indicate precisely the content of the articles to which they refer.22.3. If ACW BV fails to act as a result of not complying by the Fan or by third parties of these Idols E-Wallet Use Conditions, ACW BV does not automatically waive the right to act in the face of subsequent or similar violations.22.4. If ACW BV does not exercise or enforce a legal right or remedy set forth in these Idols E-Wallet Use Conditions (or to which ACW BV is entitled in accordance with applicable law), that choice shall not be considered to constitute a waiver of a right on the part of ACW BV. Nor can that choice be regarded as a waiver of a right to act in relation to subsequent or similar violations. ACW BV can and still has the right to exercise its rights or to implement the remedies.22.5. The provisions of the articles bearing the titles: "7. Information of the Fan", "12. Warranties", "15. Limitations of liability ", "17. Announcements and notifications", "21. Governing law" and "22. Other" and other provisions and charges thereunder continue to apply after the termination of the relationship between ACW BV and the Fan.22.6. These Idols E-Wallet Use Conditions together with the documents that form part thereof by reference and the policy rules followed govern the entire relationship between the Fan and ACW BV.

22. Data Privacy Notice
    Your personal data is collected and processed for identity verification and platform compliance purposes, in accordance with the Privacy Policy available on the Idols Platform.

AGREEMENT BETWEEN ACW AND INDEPENDENT CREATOR REGARDING THE PROVISION OF PAYMENT SERVICES (16-07-2025)

Agreement between ACW BV and Creator regarding the Provision of Payment Services
1. This document reflects the general terms and conditions applicable on the Payment Services provided by ACW BV to the Creators.The following agreement, together with any documents it references (collectively “Agreement”), governs the the general terms and conditions applicable on the Payment Services provided by ACW BV to the Creators.
2. At the instructions of the Fans, ACW BV will debit the Fans E-Wallet for the discharge payment of Content Access Services the Creator has provided to the Fans. Consequently, ACW will credit the Creator Payment Account and make the Payment Transaction to the Creator. Before making the Payment Transaction, ACW BV will deduct:
(i) the Idols Platform Services Fees due by the Creator and credit the Idols Platform Services Provider.
(ii) the Payment Service Fee due by the Creator and credit ACW BV.
3. The Dutch Central Bank has confirmed on February 25, 2021 that under PSD2 the activities of ACW BV fall outside the scope of the Financial Supervision Act of the Netherlands (Wet op het Financieel Toezicht) on the basis of article 1:5a, paragraph 2, section K of this Act.

This Agreement describes the general terms & conditions that apply when you use the Payment Service (Billing) offered by ACW BV.
This Agreement constitutes a legally valid contract determining the relationship between you, as the Creator and ACW BV
Before you can make use of the Payment Services you need to carefully read and accept all the conditions and stipulations of this Agreement, including the documents and Policy Rules that are part of this Agreement.

1. General

1.1 This Agreement replaces all previous agreements between the Creator and a company of the AC Group.
1.2 In the case of questions about this Agreement the Creator can consult the FAQ page (Frequently Asked Questions) or contact ACW BV via the online contact form of ACW BV.
1.3 ACW BV has the right to make changes to this Agreement. ACW BV will notify the Creator of such changes by means of placing the new, amended Agreement on the Platform. The changes take effect on the date specified in the notification. If the Creator is unable to agree with the changes the Agreement will terminate.

1. Definitions
   2.1 ACW BV: refers to registered with the Chamber of Commerce under number 52306054 with its offices at Beursplein 37, 3011 AA, Rotterdam.
   2.1A ACW NV: whose address is officially recorded Perseusweg 40 , Willemstad, Curaḉao, RC 102163.
   2.2 AC Group: companies which are directly and indirectly held by AC Media Connect BV.
   2.2 AC Media Connect BV: a company registered in the commercial registry under number 6863636628, having its offices at Beursplein 37, 3011 AA, Rotterdam.
   2.3 Adult: a person who is of age of majority in its country of residence.
   2.3a Agency: a person to whom the General Idols Platform Provider provides or has provided General Idols Platform Services under a General Idols Platform Services Agreement.
   2.3b Agency Creator: a person who performed or has performed his Content Access Services for the risk and account of an Agency.
   2.4 Content: any material uploaded on the Idols Platform by the Creator in his/her Creator's Account, including any photos, videos, audio (for example, music and other sounds), data, text (including comments and hashtags), metadata, images, interactive features, emojis, GIFs, memes, and any other material.
   2.5 Content Access Services: services by the Creator to the Fan whereby the Fan is granted access via the Idols Platform to the Content of the Creator consisting of electronic services or offline services with respect to the access to non life content against a Content Access Fee.
   2.6 Content Access Fee: the fee the Fan pays to the Creator for his/her access to the Content of the Creator in any of the following ways in the form of a Subscription and/or in the form of payment per view.
   2.6a Net Content Access Fee: the amount of the Content Access Fee without VAT on which the VAT Fiction is applicable.
   2.7 Creator: means a person who has set up an Creators Account with the Idols Platform to post Content with the purpose to getting Fans to follow the Creator and to view the Content.
   2.8 Creator's Name: the name under which the Creator is registered. Also the name that, in combination with the personal password, gives access to the Creator Account.
   2.9 Creator Account: the Creator's personal registration on the Idols Platform containing the personal information of the Creator (Creator's Profile and the Creator's Name) as well as the Content uploaded by this Creator on his account.
   2.10 Creator's Profile: the full personal and physical description of the Creator.
   2.10a Creator Payment Account: the Creators current account with ACW BV to which ACW BV credits payments made and approved by the Fans for the purchase of the Content Access Services provided and sold by the Creator.
   2.11 E-Wallet: virtual credit balance registered by ACW BV upon receipt of funds from the Fan. The Fan's E-Wallet is stored in the systems of ACW BV. The E-Wallet is not an account but a virtual balance.
   2.12 Financing Transaction: the transaction in which the Fan deposits credits into his/her virtual balance (E-Wallet).
   2.13 Fan: a person who follows a Creator and can be granted access to the Creator’s Content by purchasing Content Access Services from the Creator via a Website connected to the Idols Platform and who uses use the Fan Payment Service (E-Wallet) in order to make the discharge payment for the Content Access Services Fee.
   2.14 Fan Account: the Fan's personal registration on the Idols Platform.
   2.15 Fan Information: all the information that you place yourself as a Fan on the Idols Platform or on your Fan Account, including registration data, feedback and all other messages.
   2.16 Fan Payment: means any and all payments made by a Fan to a Creator in connection with a the provision of the Content Access Services rendered by the Creator to the Fan.
   
   2.16a General Idols Platform Services Provider: and ACW NV, jointly providing the General Idols Platform Services to it’s clients.
   
   2.17 General Idols Platform Services: the services provided to the Creator by the General Platform Services Provider for the use of the Idols Platform in return for payment, which whereby third parties may be used (internal or external).
   
   2.18 General Idols Platform Services Agreement: the general terms & conditions that apply to the relationship between the Creator and us in relation to the provision of the General Idols Platform Services to the Creators.
   
   2.19 Idols Platform: a technical platform exploited by that enables the Creator to provide the Content Access Services to the Fans and enables the Fans to purchase the Content Access Services from the Creator
   2.20 Idols Platform Services Fee: the fees charged to the Creator for the General Idols Platform Services.
   2.20a Licensee: and/or an Affiliated Company to whom the Agency Creator has granted a license on all his Agency Creator Content pursuant to this Agreement.
   2.21 refers to N.V., registered with the Chamber of Commerce under number 122760, with its offices at Perseusweg 40 Willemstad, Curaçao and to the companies and partners affiliated with N.V.
   2.22 Payment Day: the 1st or 16th day of each calendar month. If this day falls on a Saturday, Sunday or public holiday, the Payment Day will be postponed to the next following days.
   2.23 Payment Instruction: the authorization the Fan gives ACW BV to deduct the payment from the virtual credit balance in the Fan's E-Wallet for the Content Access Services purchased from the Creator; these credits are automatically and instantly credited to the Creator Payment Account.
   2.24 Payment Service: a service provided by ACW BV to the Creator by crediting the Creator Payment Account, upon the deduction of a virtual credit balance held by the Fan (E-Wallet), for the discharge payment of Content Access Services the Creator has sold to the Fan.
   2.25 Payment Service Agreement: the agreement as concluded by ACW BV and the Creator on the basis of which ACW BV renders Payment Service to the Creator.
   2.26 Payment Service Fee: the fee that ACW BV charges to the Creators for the Payment Service.
   2.27 Payment Transaction: the transaction in which ACW BV transfers the credits held in the Creator's Payment Account into the bank account of the Creator.
   2.28 Pay-Per-Media Content: Content that can only be accessed after paying a specified amount and of which the access does not fall under (a) Suscription(s).
   2.26 Policy Rules: documents prepared by the AC Group and published on the Idols Platform containing mandatory or non-mandatory rules which apply to the relationship between the Creator and any member of the AC Group as a result of any agreement concluded between the two including but not limited to Privacy/ GDPR rules, Code of Conduct, KYC rules and AML rules.
   2.27 Subscription: a Fan's binding agreement with the Creator to obtain access for a specific period of time to certain Content specified by the Creator in exchange for authorised automatic renewal payments.
   2.30 Third Party: any party except the Fan and and all companies who have the same direct and indirect shareholders as .
   2.31 Transaction Fees: the costs associated with the Payment Transaction.
   2.32 VAT Platform Fiction: the VAT fiction as mentioned in article 28 of the VAT Directive 2006/112 jo. article 9bis of the VAT Implementing Regulation No 1042/2013, by which the commission agent regime as laid down in article 28 of the VAT Directive 2006/112 applies on the Content Access Services. This means that for VAT purposes the Content Access Service is deemed to have been provided by the Creator to the General Idols Platform Services Provider and subsequently by the General Idols Platform Services Provider to the Fan (the VAT Platform Fiction). As a result of the VAT Platform Fiction, the General Idols Platform Services Provider must collect and pay to the tax authorities in its own name but on behalf of the Creator the VAT due on the Content Access Services provided to Fans who are located in an EU country. Please note that the VAT Platform Fiction only applies for VAT purposes on Content Access Services provided to Fans located in the EU and that for all other purposes amongst which legal purposes and all other taxes than the VAT on Content Access Services provided to Fans located in the EU, the Idols Platform acts as a technical platform only.
   2.33 Content Access Services Fee VAT: the VAT due on the Content Access Services which General Idols Platform Services Provider must collect and pay on behalf of the Creator as a result of the VAT Platform Fiction.
   
   2.34 Website: a website linked to the technical Idols Platform of .

2. Payment Services

3.1 As a result of the Payment Instruction, ACW BV will debit the Fans E-Wallet with the amount of the Content Access Fee for the discharge payment of Content Access Services the Creator has provided to the Fans and will credit the Creator Payment Account with the amount of the Net Content Access Fee as far as the Content Access Services are provided to Fans located in an EU Country and with the amount of the Content Access Fee as far as the Content Access Services are provided to Fans located in an non EU Country. The Creator hereby instructs ACW BV to deduct this Idols Platform Services Fee and the Payment Services Fee from the discharge payment made by Fans to Creators for the Content Access Services.
On Payment day ACW BV effectuates the Payment Transaction retaining the Payment Service Fee and the Idols Platform Service Fee to cover the payment of the invoices due by the Creator for the Payment Services (Payment Service Fee) and to cover the payment of the invoices due by the Creator for the General Idols Platform Services (the Idols Platform Service Fee):
a) In case the Fan is located in an EU country the Payment Service Fee and the Idols Platform Service Fee are retained from the Net Content Access Fee.

b) In case the Fan is located in a non EU country the Payment Service Fee and the Idols Platform Service Fee are retained from the Content Access Fee.

3.2. The Creator can only apply for registration of the Payment Services with ACW BV with his Creator Account on the Idols Platform as laid down in the Idols Platform Services Agreement the Creator has concluded with the Idols Platform Services Provider. It is not possible for a Creator to apply for the Payment Services if this Creator has not opened a Creator Account on the Idols Platform.
3.3. In principle the information provided by the Creator for opening his Creator Account is used for applying for the Payment Services and opening the Creator Payment Account albeit that ACW BV is entitled to ask any additional information from the Creator which is considered to be necessary by ACW BV in respect of the application of the Creator for the Payment Services.
3.4. The Creator is obliged to provide complete, up­ to date and correct registration information and information in respect of his Creator Account and his Creator Payment Account and to update this information on a regular basis to keep it current and correct.
3.5. The Creator agrees that:a. the sale of the Content Access Services constitutes a transaction between the Creator and the Fan; ACW BV is not a party to this sale.b. ACW BV is not responsible for and has no influence on the completion or the payment of the Content Access Service Fee for the Content Access Service Services purchased by the Fan from the Creator.
3.6. If a Financing Transaction is reversed for whatever reason (cancellation), ACW BV is entitled to recover the payment from the Creator by debiting the previously credited amount back from the Creator's Payment Account.
3.7. ACW BV will reserve temporarily (180 days) 5 percent of the amount of the Content Access Services the Fan has purchased from the Creator in order to cover potential payment cancellations by the Fan (Reservation Requirement).
3.8. ACW BV can suspend a Payment Transaction if ACW BV, at its own discretion, suspects that the Payment Transaction is based on a factual error, is fraudulent or is made using a fraudulent or invalid method of payment and/or is a possible case of money laundering.
3.9. ACW BV will notify the Creator about the suspension of any Payment Transaction.
3.10. ACW BV is entitled to deduct all payment obligations that ACW BV may accrue under this Agreement as well as all payment obligations that the General Platform Services Provider may accrue under the Idols Platform Services Agreement from the Creator's Payment Account, in addition to all other rights and legal means available to ACW BV pursuant to this Agreement.

3.11. ACW BV is not liable to the Creator or Third Parties for any loss suffered by the Creator as a result of imposed transaction limits, Reservation Requirements, payment cancellations or other refund demands.

1. Payment Services Fee
   4.1. ACW BV renders the Payment Services to the Creator against a Payment Service Fee which fee is set out in the price list display available in the Creator Account and which Payment Services Fee will be retained from the Net Content Access Fee in case the Fan is located in an EU country and from from the Content Access Fee In case the Fan is located in a non EU country as laid down in article 3.1 of this Agreement.
   4.2 The Creator has the right to download at any time from his Creator Account the invoices which have been paid by retaining amounts from the Content Access Service Fees as set out above.
   4.3 Transaction Fees may apply depending on the chosen payment method as laid down in the Creator Account.
   
   4.4 ACW BV is entitled to change the Payment Service Fee and/or the Transaction Fee the Creator is due to ACW BV. The changes take effect on the date specified in the notification of such change. If, in the 14 days after this change, the Creator notifies ACW BV that he/she does not accept the changes in question, question the Payment Service Agreement and the right to use the Payment Services will terminate immediately upon receipt of this notification.
   4.5 Any VAT which ACW BV may have to charge on the Payment Services Fee on the basis of Dutch VAT legislation, does not affect the amount of the Payment Transaction nor the VAT position of the Creator in his country of residence with respect to the Content Access Services sold to the Fan.

2. Additional conditions Payment Service
   5.1. The Creator agrees that:
   a. the Creator’s Payment Account may not be a deposit account;b. ACW BV is not required to pay the Creator interest on any balance in the Creator’s Payment Account.
   5.2. The Creator agrees and acknowledges that the provision and sale of the Content Access Services by the Creator to the Fans and the purchase of the Content Access Services by the Fans only constitute an agreement between the Creator and the Fans, that ACW BV is not a party to this sale and purchase and that ACW BV is not responsible for any dispute between the Fan and the Creator. The VAT Platform Fiction as laid down in article 5.3 of the Idols Platform Services Agreement does not alter this provision as this only concerns a fiction for VAT purposes.
   5.3. Any dispute with respect to the Payment Service must, in the first instance, be reported to the online support team of the AC Group.

3. Account not Assignable
   6.1 The Creator Account is non assignable, shall be strictly personal and must not be transferred to or used by any third party.
   6.2 Creating a Creator Account for a third party shall be prohibited.

4. No representation
   7.1 ACW BV on the one hand and the Creator on the other are independent parties; each party acts only in its own name and on its own behalf.
   7.2 It is not the purpose of this Payment Service Agreement to establish an agency, mandate ship, partnership, joint venture or any other form of collaboration, an employer/­employee relationship or a franchisor/­franchisee relationship. The Payment Service Agreement consequently does not create any of the above.

5. Guarantees
   8.1 Each party declares and guarantees that he/she/it is legally competent and authorized to sign this Payment Service Agreement.
   8.2 The Creator guarantees ACW BV that he/she is an Adult. For this purpose the Creator will supply a copy of a valid ID.
   8.3 The Creator guarantees ACW BV that:a. the Creator will comply with all the laws, regulations and bylaws that apply to the Creator’s use of the Payment Service;
   b. the Creator will comply with (the rules resulting) from the Payment Services Agreement;
   c. the Creator will comply with the national legislation of the country in which the Creator is located;d. the Creator will not attempt to initiate or receive a Payment Transaction that is illegal or fraudulent or that conflicts with the applicable legislation and regulations;e. the Creator will pay all taxes, levies and commissions which will be due for the Creator in respect of the use of the Payment Services and/or the Idols Platform and/or the use of the Idols Platform Services and/or the provision of the Content Access Services to the Fan. This does not hold for the the VAT due on the Content Access Services collected and paid by the Idols Platform Services Provider for the Creator as mentioned in article 5.3 of the Idols Platform Services Agreement.
   8.4 The Creator indemnifies and/or shall be liable for any damage sustained by ACW BV as a result of non-compliance with the stipulations of section 8.3 of the present article. The Creator cannot exculpate itself towards ACW BV by stating that the damage arose as a result of a violation by the Creator. The Creator shall be liable for its or its Creator's actions at all times.
   8.5 ACW BV guarantees the Creator that the Payment Service will be provided with reasonable care and professionalism.
   8.6 ACW BV does not guarantee that the Payment Service will meet all of the Creator’s requirements or that the Payment Service will function uninterruptedly, be virus-­free, safe or error-­free.

6. Announcements and notification
   9.1 Declarations, notifications and other announcements from ACW BV to the Creator can be made via publications on the Idols Platform or by any other reasonable method.
   9.2 The Creator agrees that ACW BV can send the Creator electronic messages that relate to the Creator’s use of the Payment Service or any other matter.

7. Information and actions on the part of the Creator
   
   10.1 The Creator is solely responsible and liable for the information he provides in order to make use of the Payment Services. The Agency is obliged to comply with all the applicable national, European and international regulations relating to the activities and Services offered on the Idols Platform.
   10.2 This information from and any actions and/or Services by the Creator cannot:
   a. be inaccurate, incorrect or misleading;b. be insulting, threatening, damaging, slanderous;c. infringe copyright, privacy rights or other rights;d. violate the law and/or any other regulation;e. contravene public order and / or morality;f. incur a liability for ACW BV and/or cause (in whole or in part) that ACW BV cannot operate the Payment Services;g. cause the operation of the Payment Services by ACW BV to be broken, damaged or less efficiently rendered, or have the effect that the provision of the Payment Services is affected in such a way that its effectiveness or functionality is affected in any way.

8. Fraud, money laundering and terrorism financing
   11.1 Without prejudice to any other legal remedy, ACW BV can suspend or terminate the Creator's Payment Account, if actions on the part of the Creator cause ACW BV to reasonably suspect or give the impression that there is any form of involvement or association with fraudulent activities (fraud and terrorism financing), prohibited transactions or money laundering, the violation of this Agreement or a violation of the law.
   11.2 If the Creator commits fraud, is involved in prohibited transactions or money laundering or terrorism financing, or deliberately or as a result of gross negligence fails to comply with the stipulations of this Agreement or the law, the Creator is liable for all loss suffered in relation to the unlawful transactions.
   11.3. The Creator acknowledges that ACW BV may block a transaction, a payment order or any use of the Payment Services when ACW BV reasonably suspects a case of fraud, prohibited transactions or money laundering, the violation of this Agreement or a violation of the law or terrorism financing. When ACW BV blocks a transaction or payment order, the Creator is informed unless ACW BV is legally prevented from doing so. 11.4. In the event of suspected fraud, prohibited transactions, terrorism financing or money laundering, or not complying with this Agreement, ACW BV may as a result declare the transaction to the relevant authorities without informing the Creator.

9. Violation of this Agreement
   12.1 Without prejudice to any other means available to ACW BV, ACW BV has the right to send the Creator an immediate warning, suspend or terminate the Creator’s Payment Account temporarily or indefinitely and refuse to provide the Payment Services to the Creator if:
   a. the Creator violates this Agreement, the Idols Platform Services Agreement or the documents that form an integral part of this Agreement and/or the Idols Platform Services Agreement for reference purposes;b. it proves impossible for ACW BV to verify the correctness of the information provided by the Creator; orc. ACW BV suspects that the Creator is engaged in, will be engaged in or is in any way involved or associated with fraudulent activities, terrorism financing, prohibited transactions or money laundering, the violation of this Agreement or a violation of the law;
   d. ACW BV feels that by his/her actions the Creator will or may cause damage to ACW BV.

10. Limitation of liability ACW BV
    13.1. ACW BV can never be held liable for any direct or indirect damage or (consequential) loss, including but not limited to :
    any loss or falsification of data;loss of profits (suffered directly or indirectly);loss of turnover;loss of goodwill or reputation;loss of opportunity;or for indirect, incidental, additional or any other damage, irrespective of whether the loss or damage is attributable to any change ACW BV has made to the operation of the Payment Service, or due to a permanent or temporary interruption in the Payment Service, and irrespective of any negligence or other cause.
    13.2. ACW BV's liability to the Creator – irrespective of the circumstances – is in any case limited to the total of the amounts the Creator has received from ACW BV in the 6 months preceding the legal action that gives rise to the liability, with a maximum of €100.

11. Indemnity
    14.1 The Creator will compensate ACW BV and protect ACW BV against any entitlement or claim whatsoever including reasonable solicitors’ fees on the part of a third party and that is attributable to or arises from a violation of this Agreement or the documents that form part of the Agreement for reference purposes, a violation of any law or regulation whatsoever or the infringement of the rights of a third party by the Creator.
    14.2 If the Creator has an entitlement or claim against or a dispute with a Fan as a result of the use of the operation of the Payment Services, the Creator indemnifies ACW BV against any claims, liability, damage, loss, costs and fees, including legal fees, known or unknown, that are associated with such an entitlement, claim or dispute.

12. Termination of relationship with ACW BV
    15.1 This Agreement will remain in place until such time as it is canceled by the Creator or by ACW BV, as outlined below. If this Agreement is canceled this means that the Creator Payment Account will be closed by ACW BV. The Creator’s Payment Account however will will remain open until the last day of the Creator Fans' paid Subscription period, following which the Creator will receive the Creator final payment and the Creator Payment Account will be deleted.
    15.2 If the Creator wishes to terminate this Agreement with ACW BV, the Creator can do so at any time and free of charge by closing the Creator’s Account as a result of which the provision of the Payment Services by ACW BV to the Creator under this Agreement will also terminate.
    15.3 ACW BV can terminate this Agreement at any time without prior notice if:
    a. the Creator has violated an essential stipulation of this Agreement or has made it clear by his/her actions that he/she does not intend to comply or is not capable of complying with the essential stipulations of this Agreement; orb. ACW BV is legally obliged to do so.
    15.4 The termination of this Agreement does not affect the legal rights, obligations and responsibilities the Creator and ACW BV have used, that have applied to the relationship between the Creator and ACW BV, or that arose in the period that this Agreement was in effect or for which it is stipulated that they remain valid for an indefinite period.
    15.5 Upon termination of this Agreement or any other termination of the use of the Payment Service by the Creator the Creator remains responsible for all cancellations and recovery costs.

13. Applicable law
    16.1 Dutch law applies to this Agreement. Any disputes that arise or may arise between the Creator and ACW BV as a result of this Agreement or subsequent agreements or other actions in relation to this Agreement will be settled by the competent courts in the Netherlands.
    17.2 This Agreement is drawn up in the English language. In the event of a conflict between the English version of this Agreement and a version in another language, the English version will prevail.

14. Other
    17.1 The Payment Service referred to in this Agreement is supplied by ACW BV.
    17.2 The Creator agrees that ACW BV can freely and by operation of law transfer the rights and obligations arising from this Agreement and from all the documents that apply for reference purposes in the event of a merger, division, takeover or other restructuring.
    17.3 The titles of the various sections of this Creator’s Agreement are indicative only and do not necessarily give an exact indication of the content of the articles to which they refer.
    17.4 If ACW BV fails to act in respect of a violation of this Agreement by the Creator or by others ACW BV does not automatically waive the right to act in respect of later or similar violations.
    17.5 If ACW BV does not exercise or enforce a legal right or legal remedy referred to in this Agreement (or to which ACW BV is entitled in accordance with the applicable law) this cannot be considered a waiver of the rights of ACW BV. Neither can it be considered a waiver of the right to act in respect of later or similar violations. ACW BV can and may always use its rights or legal remedies.
    17.6 The provisions in the following articles: ‘9. Announcements and notification’, ‘10. Information and actions on the part of the Creator’, ‘13. Limitation of liability ACW BV’, ‘14. Indemnity’, , ‘16. Applicable law’ and ‘17. Other’ and any other provision insofar as applicable continue to exist after the termination or expiry of this Agreement.
    17.7 This Agreement, accompanied by the documents and Policy Rules included for reference purposes, constitutes the entire agreement between the Creator and ACW BV.

AGREEMENT BETWEEN AND ACW NV AS THE ONE PARTY AND THE INDEPENDENT CREATOR AS THE OTHER PARTY REGARDING THE PROVISION OF THE GENERAL IDOLS PLATFORM SERVICES BY AND ACW NV TO THE INDEPENDENT CREATOR (General Idols Platform Services Agreement or this Agreement ) (v.16-07-2025)

This document reflects the general terms and conditions applicable on the Idols Platform Services provided by and ACW NV (jointly referred to as the General Idols Platform Services Provider, “we,” or “us”) to the Creator.
Creators are provided access to the Idols Platform provided that Creators act in accordance with the terms and conditions imposed by the General Idols Platform Services Provider. The General General Idols Platform Services allows Creators to provide Content Access Services to Fans registered on the Idols Platform.
This Agreement constitutes a legally valid contract determining the relationship between you, as the Creator and the General General Idols Platform Services Provider
Before you can offer and sell your services on the Idols Platform you need to carefully read and accept all the conditions and stipulations of this Agreement, including the documents and Policy Rules that are part of this Agreement.

1. General
   1.1 In the case of questions about this Agreement the Creator can consult the FAQ page (Frequently Asked Questions) or contact the General Idols Platform Services Provider via the online contact form.
   1.2 The General Idols Platform Services Provider has the right to make changes to this Agreement. The General Idols Platform Services Provider will notify the Creator of such changes by means of placing the new, amended Agreement on the Platform. The changes take effect on the date specified in the notification. If the Creator is unable to agree with the changes the Agreement will terminate.
   1.3 By signing this Agreement the Creator accepts that the Idols Platform Provider can use third parties (internal or external) to provide the General Idols Platform Services.

2. Definitions
   2.1 ACW BV: refers to registered with the Chamber of Commerce under number 52306054 with its offices at Beursplein 37, 3011 AA, Rotterdam.
   2.1A ACW NV: whose address is officially recorded Perseusweg 40 , Willemstad, Curaḉao, RC 102163.
   2.2 AC Group: companies which are directly and indirectly held by AC Media Connect BV.
   2.2 AC Media Connect BV: a company registered in the commercial registry under number 6863636628, having its offices at Beursplein 37, 3011 AA, Rotterdam.
   2.3 Adult: a person who is of age of majority in its country of residence.
   2.3a Agency: a person to whom the General Idols Platform Provider provides or has provided General Idols Platform Services under a General Idols Platform Services Agreement.
   2.3b Agency Creator: a person who performed or has performed his Content Access Services for the risk and account of an Agency.
   2.4 Content: any material uploaded on the Idols Platform by the Creator in his/her Creator's Account, including any photos, videos, audio (for example, music and other sounds), data, text (including comments and hashtags), metadata, images, interactive features, emojis, GIFs, memes, and any other material.
   2.5 Content Access Services: services by the Creator to the Fan whereby the Fan is granted access via the Idols Platform to the Content of the Creator consisting of electronic services or offline services with respect to the access to non life content against a Content Access Fee.
   2.6 Content Access Fee: the fee the Fan pays to the Creator for his/her access to the Content of the Creator in any of the following ways in the form of a Subscription and/or in the form of payment per view.
   2.6a Net Content Access Fee: the amount of the Content Access Fee without VAT on which the VAT Fiction is applicable.
   2.7 Creator: means a person who has set up an Creators Account with the Idols Platform to post Content with the purpose to getting Fans to follow the Creator and to view the Content.
   2.8 Creator's Name: the name under which the Creator is registered. Also the name that, in combination with the personal password, gives access to the Creator Account.
   2.9 Creator Account: the Creator's personal registration on the Idols Platform containing the personal information of the Creator (Creator's Profile and the Creator's Name) as well as the Content uploaded by this Creator on his account.
   2.10 Creator's Profile: the full personal and physical description of the Creator.
   2.10a Creator Payment Account: the Creators current account with ACW BV to which ACW BV credits payments made and approved by the Fans for the purchase of the Content Access Services provided and sold by the Creator.
   2.11 E-Wallet: virtual credit balance registered by ACW BV upon receipt of funds from the Fan. The Fan's E-Wallet is stored in the systems of ACW BV. The E-Wallet is not an account but a virtual balance.
   2.12 Financing Transaction: the transaction in which the Fan deposits credits into his/her virtual balance (E-Wallet).
   2.13 Fan: a person who follows a Creator and can be granted access to the Creator’s Content by purchasing Content Access Services from the Creator via a Website connected to the Idols Platform and who uses use the Fan Payment Service (E-Wallet) in order to make the discharge payment for the Content Access Services Fee.
   2.14 Fan Account: the Fan's personal registration on the Idols Platform.
   2.15 Fan Information: all the information that you place yourself as a Fan on the Idols Platform or on your Fan Account, including registration data, feedback and all other messages.
   2.16 Fan Payment: means any and all payments made by a Fan to a Creator in connection with a the provision of the Content Access Services rendered by the Creator to the Fan.
   
   2.16a General Idols Platform Services Provider: and ACW NV, jointly providing the General Idols Platform Services to it’s clients.
   
   2.17 General Idols Platform Services: the services provided to the Creator by the General Platform Services Provider for the use of the Idols Platform in return for payment, which whereby third parties may be used (internal or external).
   
   2.18 General Idols Platform Services Agreement: the general terms & conditions that apply to the relationship between the Creator and us in relation to the provision of the General Idols Platform Services to the Creators.
   
   2.19 Idols Platform: a technical platform exploited by that enables the Creator to provide the Content Access Services to the Fans and enables the Fans to purchase the Content Access Services from the Creator
   2.20 Idols Platform Services Fee: the fees charged to the Creator for the General Idols Platform Services.
   2.20a Licensee: and/or an Affiliated Company to whom the Agency Creator has granted a license on all his Agency Creator Content pursuant to this Agreement.
   2.21 refers to N.V., registered with the Chamber of Commerce under number 122760, with its offices at Perseusweg 40 Willemstad, Curaçao and to the companies and partners affiliated with N.V.
   2.22 Payment Day: the 1st or 16th day of each calendar month. If this day falls on a Saturday, Sunday or public holiday, the Payment Day will be postponed to the next following days.
   2.23 Payment Instruction: the authorization the Fan gives ACW BV to deduct the payment from the virtual credit balance in the Fan's E-Wallet for the Content Access Services purchased from the Creator; these credits are automatically and instantly credited to the Creator Payment Account.
   2.24 Payment Service: a service provided by ACW BV to the Creator by crediting the Creator Payment Account, upon the deduction of a virtual credit balance held by the Fan (E-Wallet), for the discharge payment of Content Access Services the Creator has sold to the Fan.
   2.25 Payment Service Agreement: the agreement as concluded by ACW BV and the Creator on the basis of which ACW BV renders Payment Service to the Creator.
   2.26 Payment Service Fee: the fee that ACW BV charges to the Creators for the Payment Service.
   2.27 Payment Transaction: the transaction in which ACW BV transfers the credits held in the Creator's Payment Account into the bank account of the Creator.
   2.28 Pay-Per-Media Content: Content that can only be accessed after paying a specified amount and of which the access does not fall under (a) Suscription(s).
   2.26 Policy Rules: documents prepared by the AC Group and published on the Idols Platform containing mandatory or non-mandatory rules which apply to the relationship between the Creator and any member of the AC Group as a result of any agreement concluded between the two including but not limited to Privacy/ GDPR rules, Code of Conduct, KYC rules and AML rules.
   2.27 Subscription: a Fan's binding agreement with the Creator to obtain access for a specific period of time to certain Content specified by the Creator in exchange for authorised automatic renewal payments.
   2.30 Third Party: any party except the Fan and and all companies who have the same direct and indirect shareholders as .
   2.31 Transaction Fees: the costs associated with the Payment Transaction.
   2.32 VAT Platform Fiction: the VAT fiction as mentioned in article 28 of the VAT Directive 2006/112 jo. article 9bis of the VAT Implementing Regulation No 1042/2013, by which the commission agent regime as laid down in article 28 of the VAT Directive 2006/112 applies on the Content Access Services. This means that for VAT purposes the Content Access Service is deemed to have been provided by the Creator to the General Idols Platform Services Provider and subsequently by the General Idols Platform Services Provider to the Fan (the VAT Platform Fiction). As a result of the VAT Platform Fiction, the General Idols Platform Services Provider must collect and pay to the tax authorities in its own name but on behalf of the Creator the VAT due on the Content Access Services provided to Fans who are located in an EU country. Please note that the VAT Platform Fiction only applies for VAT purposes on Content Access Services provided to Fans located in the EU and that for all other purposes amongst which legal purposes and all other taxes than the VAT on Content Access Services provided to Fans located in the EU, the Idols Platform acts as a technical platform only.
   2.33 Content Access Services Fee VAT: the VAT due on the Content Access Services which General Idols Platform Services Provider must collect and pay on behalf of the Creator as a result of the VAT Platform Fiction.
   
   2.34 AI Assistant: a software program or AI system designed to help users perform tasks, answer questions, and provide services through digital interaction like a AI chatbot or another AI text-based assistants that interact through messaging or chat interfaces.
   2.35 Website: a website linked to the technical Idols Platform of .

3. Conditions Creator
   3.1 The Creator must be an Adult. For this purpose the Creator will supply a copy of a valid ID of the Creator together with his photograph.
   3.2 The Creator and must be a person who is legally competent and authorized to sign binding agreements
   3.3 The Creator cannot be a person whose Creator’s Account, Agency’s Account and/or Agency Creator’s Account has been temporarily or permanently suspended for legal reasons.
   3.4 The Creator Account is non assignable or transferable, shall be strictly personal and must not be transferred to or used by any third party.
   3.5 The Creator is obliged to make a Creator Account by completing and sending the applicable on-line registration form and upload all forms as requested during the registration process. The registration process is carried out by .
   
   3.6 The moment has received and approved the documents, shall send the Creator an e-mail to confirm the registration, a link and a password to access the Creator Account.
   3.7 After approval the Creator will have access to the countersigned Creator Agreement on his Creator Account and will be able to offer and sell Content Access Services on the Idols Platform to his customers (the Fans) (Effective Date).
   3.8 The Creator shall be under the obligation to supply current, correct, complete and truthful data in respect of himself. The Creator shall furthermore be under the obligation to immediately inform of any changes in said data (such as Address, Banking Information, etc.).
   3.9 There is no charge for registering as a Creator.
   3.10 In the event of non-compliance with this article, the General Idols Platform Services Provider shall be entitled to dissolve the General Idols Platform Services Agreement with immediate effect or to suspend the Creator Account Agreement for an (in)definite period of time.
   3.11 Creating a Creator Account for a third party shall be prohibited.
   3.12 It is forbidden for the Creator to act as Fan of its own Creator Account.
   3.13 It is allowed to have an agent, agency, management company or other third party which assists you with the provision of Content Access Services, However this does not affect your personal legal responsibility. Our relationship is with you, and not with any third party, and you will be legally responsible for ensuring that all Content posted and all use of your account complies with the Terms of Service.

4. Password and Creator’s Name
   4.1 The Creator is responsible for all actions (including but not limited to safeguarding the secrecy) involving the Creator’s Name and his password.
   4.2 The Creator must observe all the appropriate security measures to protect his password. The Creator is not allowed to reveal such password to Third Parties.
   4.3 Neither is the Creator allowed to permit Third Parties to use the Creator’s Name and his password either directly or indirectly.
   4.4 The password and Creator’s Name given to the Creator is for that person ONLY.
   4.5 The Creator indemnifies and holds harmless the General Idols Platform Services Provider from any loss of his password and/or Creator’s Name, including but not limited to; actual, total, capital or consequential loss, for reason of the Creator not safeguarding the secrecy of the password to their account. In this case, the Creator shall be liable for the costs incurred and the damage sustained by the General Idols Platform Services Provider. The General Idols Platform Services Provider shall never be liable to the Creator for any damage resulting from loss, theft, publication or misuse of the password of the Creator.
   4.6 In the event there is any suspicion that the password and/or the Creator’s Name of the Creator are misused, the Creator shall immediately notify the General Idols Platform Services Provider thereof.

The Idols Platform
5.1 The Idols Platform is a technical platform only that enables the Creator to provide and sell Content Access Services to the Fan and enables the Fan to purchase Content Access Services.
5.2 The provision and sale of the Content Access Services by the Creator to the Fans and the purchase of the Content Access Services by the Fans only constitute an agreement between the Creator and the Fans. The General Idols Platform Services Provider is not a party to this sale. The sale of the Content Access Services thus constitutes a transaction between the Creator and the Fan.
5.3 On the basis of article 28 of the VAT Directive 2006/112 jo. article 9bis of the VAT Implementing Regulation No 1042/2013, by fiction the commission agent regime as laid down in article 28 of the VAT Directive 2006/112 applies on the Content Access Services. As a result of the VAT Platform Fiction the Content Access Service is deemed to have been provided by the Creator to the General Idols Platform Services Provider and subsequently by the General Idols Platform Services Provider to the Fan (the VAT Platform Fiction). As a result of the VAT Platform Fiction, the General Idols Platform Services Provider must collect and pay on behalf of the Creator the VAT due on the Content Access Services provided to Fans who are located in an EU country.

5.3a As a result of the VAT Platform Fiction, VAT has to be charged over the Content Access Service Fee provided to Fans located in an EU country in accordance with the VAT legislation of that country, which VAT will have to be paid by the General Idols Platform Services Provider to the tax authorities on behalf of the Agency. The VAT payable by General Idols Platform Services Provider as a result of the VAT Platform Fiction will be deducted from the amount paid by the Fan for the Content Access Service Fee. It is the responsibility of the Agency to take the applicable VAT into account when determining the Content Access Service Fee. The General Idols Platform Services Provider is not responsible for the determination of the amount of the Content Access Service Fee and is thus not responsible whether in this price the applicable VAT is included.

5.4 The General Idols Platform Services Provider is in no way involved in the Content Access Services provided and sold by the Creator. The General Idols Platform Services Provider only monitors if any forbidden activities take place when the Creator uploads its Content on the Idols Platform and/or sells its Content Access Services to the Fan.
5.5 The Platform Services Provider has no control over the quality of the Content Access Services offered and sold by the Creator.

5.6 The General Idols Platform Services Provider does not guarantee the Creator that the Fan will pay for the Content Access Services purchased by the Fan from the Creator.
5.7 The Creator agrees and acknowledges that the General Idols Platform Services Provider is not a party to this sale and is not responsible for any dispute between the Fan and the Creator.
5.8 The Creator Content may be viewed by individuals that recognize the Creator identity. We will not in any way be responsible to the Creator if the Creator are identified from the Creator Content.
5.9 The Creator is free to use the features which we make accessible on the Idols Platform for Creator's but we do not guarantee that the use of such features will enlarge the Creator turnover. We are not responsible for the Creator’s use of the features.
5.10 We do not promise that the Idols Platform is compatible with all devices and operating systems. The Creator is responsible for configuring the Creator information technology, device, and computer programs to access the Idols Platform. The Creator should use the Creator’s own virus protection software.
5.11 We are not responsible for the availability of the internet, or any errors in the Creator connections, device or other equipment, or software that may occur in relation to the Creator use of the Idols Platform.
While we try to make sure that the Idols Platform is secure and free from bugs and viruses, we cannot promise that it will be and have no control over the Content that is supplied by the Creator.
5.12 The Creator acknowledges that once the Creator Content is posted on the Idols Platform, we cannot control and will not be responsible to the Creator for the use which other Creator's, Fans or third parties make of such Content. The Creator can delete the Creator account at any time, but the Creator acknowledges that deleting the Creator account will not of itself prevent the circulation of any of the Creator Content which may have been recorded by other Creator's, Fans or third parties in breach of the Idols Platform Use Conditions or by third parties prior to the deletion of the Creator account.
5.13 The VAT Platform Fiction does not affect the paragraphs 5.1, 5.2 and the paragraphs 5.4 - 5.12 of this article.

1. No representation
   6.1 The General Idols Platform Services Provider on the one hand and the Creator on the other are independent parties; each party acts only in its own name and on its own behalf.
   6.2 It is not the purpose of this Agreement to establish an agency, mandate ship, partnership, joint venture or any other form of collaboration, an employer/­employee relationship or a franchisor/­franchisee relationship. The Agreement consequently does not create any of the above.

2. Provision of Content Access Services
   7.1 The Creator is offering and selling the Content Access Services to the Fans who are the Creator’s customers. Only by the VAT Platform Fiction, the Content Access Service is deemed to have been provided by the Content Creator to the General Idols Platform Services Provider and subsequently by the General Idols Platform Services Provider to the Fan (see also article 5.3 above).
   7.2 The General Idols Platform Services Provider does not determine the price of the offered Content Access Services. Creators are solely responsible for determining the pricing applicable to transactions and interactions and the Content to which a Fan may have access and/or purchase.
   7.3 Only a registered Creator can offer and sell his Content Access Services on the Platform.
   7.4 Actions and transactions are not approved and/or validated by the General Idols Platform Services Provider. The Creator is personally responsible for the legality of his/her actions, the Content uploaded on the Idols Platform and offered Content Access Services.
   
   7.5 The Creator is allowed to use an agent, agency, management company or other third party (like a human chatter or a texting agency or AI Assistant) to assist the Creator with the creation of the Content and/or the provision of Content Access Services and/or creates the Content and/or provides the Content Access Services for the risk and the account of the Creator.
   7.6 By selling the Creator Content Access Services via the Idols Platform the Creator is considered to be an entrepreneur. Depending on the applicable rules of the Creator’s country of residence, the Creator Content Access Services may or may not be subject to VAT on Content Access Services provided to Fans located in a non-EU Country. The Creator himself will remain responsible for paying any other VAT due than the VAT falling under VAT Platform Fiction.

3. Idols Platform Services Fee
   8.1 There is no charge for registering as a Creator on the Platform.
   8.2 The General Idols Platform Services Provider renders the General Idols Platform Services to the Creator against an Idols Platform Services Fee, which fee is set out in the price list display available in the Creator Account and will be collected by ACW BV by debiting the Creator Payment Account. ACW BV will debit the Fans E-Wallet with the amount of the Content Access Fee for the discharge payment of Content Access Services the Creator has provided to the Fans and will credit the Creator Payment Account with the amount of the Net Content Access Fee as far as the Content Access Services are provided to Fans located in an EU Country and with the amount of the Content Access Fee as far as the Content Access Services are provided to Fans located in an non EU Country.
   On Payment day ACW BV effectuates the Payment Transaction retaining the the Idols Platform Service Fee to cover the payment of the invoices due by the Creator for the General Idols Platform Services (the Idols Platform Service Fee).
   8.3 The Creator has the right to download at any time from his Creator Account the invoices which have been paid by retaining amounts from the Content Access Services Fees as set out above.
   8.4 The General Idols Platform Services Provider is entitled to change the Idols Platform Services Fee. The changes take effect on the date specified in the notification of such change.

4. Guarantees
   9.1 Each party declares and guarantees that he/she/it is legally competent and authorized to sign this Agreement.
   9.2 The Creator guarantees that he/she is an Adult. For this purpose the Creator will supply a copy of a valid ID.
   9.3 The Creator guarantees the General Idols Platform Services Provider
   that
   a. the Creator will comply with:
   · all the laws, regulations and bylaws that apply to the provision and sale of its/his/her Content Access Services;
   · all the laws, regulations and bylaws related to the Creator’s use of the General Idols Platform Services;
   · (the rules resulting from) the General Idols Platform Services Agreement;
   · the national legislation of the country in which the Creator is located.
   b. the Creator will not attempt to initiate or receive a Payment Transaction that is illegal or fraudulent or that conflicts with the applicable legislation and regulations;
   c. the Creator will pay all taxes, levies and commissions which will be due for the Creator in respect of the use of the Payment Services and/or the Idols Platform and/or the use of the General Idols Platform Services and/or the provision of the Content Access Services to the Fan. This does not hold for the the VAT due on the Content Access Services collected and paid by the General Idols Platform Services Provider on behalf of the Creator as mentioned in article 5.3 of this Agreement.
   9.4 The Creator indemnifies and/or shall be liable for any damage sustained by the General Idols Platform Services Provider as a result of non-compliance with the stipulations of section 9.3 of the present article. The Creator cannot exculpate itself towards the General Platform Services Provider by stating that the damage arose as a result of a violation by another party than the Creator. The Creator shall be liable for its own actions at all times.
   9.5 The General Idols Platform Services Provider guarantees the Creator that the General Idols Platform Services will be provided with reasonable care and professionalism.
   9.6 The General Idols Platform Services Provider does not guarantee that the General Idols Platform Services will meet all of the Creator’s requirements and will function uninterruptedly, be virus-free, safe or error-free.
   
   9.7 The Creator guarantees that he has verified the identity and age of all persons depicted in his Content to ensure that all persons depicted are Adults and the Creator can provide supporting documents to us on request.

5. Announcements and notification
   10.1 Declarations, notifications and other announcements from the General Idols Platform Services Provider to the Creator can be made via publications on the Idols Platform or by any other reasonable method.
   10.2 The Creator agrees that the General Idols Platform Services Provider can send the Creator electronic messages that relate to the Creator’s use of the Idols Platform Service or any other matter.

6. Fraud, money laundering and terrorism financing
   11.1 Without prejudice to any other legal remedy, the General Idols Platform Services Provider can suspend or terminate the Creator's Account if actions on the part of the Creator causes the General Idols Platform Services Provider to reasonably suspect or give the impression that there is any form of involvement or association with fraudulent activities (fraud, money laundering and terrorism financing) on the Idols Platform.
   11.2 If the Creator commit(s) fraud or deliberately or as a result of gross negligence fails to comply with the stipulations of this Agreement with respect to the Creator's Account, the Creator is liable for all loss suffered in relation to the unlawful transactions.
   11.3. The Creator acknowledges that the General Idols Platform Services Provider may block the use of the Creator of the Idols Platform when the General Idols Platform Services Provider reasonably suspects a case of fraud, prohibited transactions or money laundering, the violation of this Agreement or a violation of the law. When the General Idols Platform Services Provider blocks the use of the Platform, the Creator is informed unless the General Idols Platform Services Provider is legally prevented from doing so.
   
   11.4. In the event of suspected fraud, prohibited transactions or money laundering, or not complying with this Agreement, the General Idols Platform Services Provider may as a result declare the transaction to the relevant authorities without informing the Creator.

7. Information and actions on the part of the Creator
   12.1 The Creator is responsible and liable for the Content placed in the Creator Account, for the (information in the) Creator's Profile and the Creator’s Name as well as for the provision of the Content Access Services even in the case where the Creator uses an agent, agency, management company or other third party (like a human chatter or a texting agency) and/or AI Assistant to assist the Creator with the creation of the Content and/or the provision of Content Access Services and/or creates the Content and/or provides the Content Access Services for the risk and the account of the Creator.
   
   12.2 The use of AI-generated content on the Idols Platform is only permitted only under the following conditions:
   · Transparency: the Content must clearly disclose that it is AI-generated ensuring that Fans are aware that the material is produced by artificial intelligence. AI Generated content must comply with our Terms of Service and must be clearly and conspicuously captioned as AI Generated Content (with a signifier such as #ai, or #AIGenerated).
   · Creator Association: the AI-generated content must prominently include or be clearly associated with the Creator’s, ensuring that the content is directly attributable to that Creator and not impersonated or falsely attributed to another individual.
   12.3 It is forbidden for the Creator to use a AI Assistant to spam the Fans with repetitive and automatic messages. When using the AI Assistant in the interaction with the Fans, the messages generated by the AI Assistant have to be reviewed and monitored by the Creator. The Creator remains responsible for the messages of the AI Assistant.
   12.4 The Content and the information as mentioned in article 12.1 and/or any actions on the part of the Creator when delivering, managing and/or providing the Content Access Services cannot:
   a. be incorrect, inaccurate or misleading;
   b. be insulting, threatening, damaging or defamatory;
   c. infringe copyrights, privacy or other rights;
   d. break the law or violate any other regulations;
   e. breach public order and/or public morals;
   f. be obscene or inappropriate and/or contain children, child sexual abuse material, age-play, incest, rape or non-consensual sex, hypnosis, intoxication, sexual assault, extreme violence, non-consensual pain, blood, cutting, erotic asphyxiation, torture, necrophilia, sadomasochistic abuse, hardcore bondage, extreme sting, genital mutilation, bestiality, urine or water sports, scat or excrement-related material, enema play, vomiting, menstrual bleeding, or any other matter that is illegal or violate credit card association standards..
   g. exploit, harm, or try to exploit or harm minors in any way by exposing them to inappropriate content, asking for personal information, or otherwise.
   h. Promote violence or discrimination based on race, sex, religion, nationality,disability, sexual orientation, or age.
   i. contain unsolicited content or unsolicited language that sexually objects another person in a non-consensual way or contains fake or manipulated content concerning another person (including “deepfakes”).
   Promote, depict, or constitute “revenge porn” (being any sexually explicit material featuring any individual who has not given prior, express, and informed consent to that material (a) being taken, captured, or otherwise memorialized; or (b) being posted and shared on the Website).
   j. promote or depict rearms (excluding obvious toys), weapons (excluding obvious toys), or any goods whose sale, possession, or use is subject to
   prohibitions or restrictions.
   K. Promote or depict alcohol or drugs or drug paraphernalia.
   l. create liability for or cause the (full or partial) loss of its services;
   m. cause the Idols technical platform to suffer interruptions or damage, function less efficiently or be influenced in such a way that its effectiveness or functionality is in any way diminished.
   n. Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
   o. Transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
   p. be engaged in data mining, web scraping, or any other automated data collection methods to access or extract content or data related to the services. q. Promote, facilitate, or solicit the prostitution of another person, sex tracking,or human tracking.
   r. Contain viruses, worms, Trojan horses, or any other computer code, les, programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, mobile device, or telecommunications equipment.
   s. Be likely to deceive anyone.
   t. Promote fraudulent or dubious money-making schemes, propose an unlawful transaction, or use deceptive marketing practices. We do not allow Content that promotes (a) illegal schemes (like Pyramid/Ponzi schemes); (b) businesses that promise wealth with little or no effort; (c) unregistered securities offerings (absent a legal basis); (d) illegal products or services; and (e) product or services (even if legal) using deceptive marketing practices.
   u. Impersonate any person or misrepresent the Creator’s identity.
   v. disclose anyone’s private or personal information without their written consent.
   12.5 Any claim that a Creator may have, by a right in law or statute, by the Creator's failure of execution under this Agreement, shall be safeguarded against the General Idols Platform Services Provider and the Creator shall indemnify against all costs of such claims.
   12.6 The Creator is obliged to comply with all the applicable national, European and international regulations relating to the activities and Services offered on the Idols Platform.

8. Violation of this Agreement
   13.1 The General Idols Platform Services Provider has the right to send the Creator an immediate warning, suspend or terminate the Creator and/or Creator's Account temporarily or indefinitely and refuse to provide services to the Creator if:
   a. the Creator violate(s) this Agreement or the documents that form an integral part of this Agreement.
   b. it proves impossible for the General Idols Platform Services Provider to verify the correctness of the information provided by the Creator.
   c. the General Idols Platform Services Provider suspects that the Creator is engaged in, will be engaged in or is in any way involved or associated with fraudulent activities fraudulent activities, prohibited transactions or money laundering, the violation of this Agreement or a violation of the law;
   d. the General Idols Platform Services Provider feels that by his/her actions the Creator will or may cause damage to the General Idols Platform Services Provider.

9. Limitation of liability of the the General Idols Platform Services Provider
   14.1 The General Idols Platform Services Provider can never be held liable for any direct or indirect damage or (consequential) loss, including but not limited to: any loss or falsification of data; loss of profits (suffered directly or indirectly);loss of turnover; loss of goodwill or reputation; loss of opportunity;
   or for indirect, incidental, additional or any other damage, irrespective of whether the loss or damage is attributable to any change the Platform Services Provider has made to the Idols Platform or the or due to a permanent or temporary interruption in the Idols Platform or and irrespective of any negligence or other cause.
   14.2 The General Idols Platform Services Provider’s liability to the Creator – irrespective of the circumstances – is in any case limited to the total of the amounts the Creator has received as Content Access Fees transferred by ACW BV to the Creator in the 3 months preceding the legal action that gives rise to the liability, with a maximum of €100.

10. Indemnity
    15.1 The Creator will compensate the General Idols Platform Services Provider and protect the General Idols Platform Services Provider against any entitlement or claim whatsoever including reasonable solicitors’ fees on the part of a third party and that is attributable to or arises from a violation of this Agreement or the documents that form part of the Agreement for reference purposes, a violation of any law or regulation whatsoever or the infringement of the rights of a third party by the Creator.
    15.2 If the Creator has an entitlement or claim against or a dispute with a Fan as a result of the use of the Platform, the Creator indemnifies the the General Idols Platform Services Provider against any claims, liability, damage, loss, costs and fees, including legal fees, known or unknown, that are associated with such an entitlement, claim or dispute.

11. Intellectual property rights – ownership and licenses:
    16.1 The Creator confirms that he owns all intellectual property rights (examples of which are copyrights and trademarks) in his Content or that he has obtained all necessary rights to his Content which are required to grant licenses in respect of the Creator Content to the General Idols Platform Services Provider. This includes any rights required to engage in the acts covered by sub-section 2 below in any territory in which the Idols Platform is accessible.
    16.2 The Creator agrees to grant the Licensee a license on all his Content to perform any act restricted by any intellectual property right (including copyright) in such Content, for any purpose reasonably related to the provision and operation of the Idols Platform. Such acts include to reproduce, make available and communicate to the public, display, perform, distribute, translate, and create adaptations or derivative works of the Content, and otherwise deal in the Content.
    16.3 The license which is granted under sub-section 2 above is perpetual, non-exclusive, worldwide, royalty-free, sub licensable, assignable and transferable by the Licensee. This means that the license will continue even after this Agreement ends, that if the Creator stops using the Idols Platform, the Licensee does not have to pay the Creator for the license, and that the Licensee can grant a sub-license of the Content to someone else or assign or transfer the license to someone else. This license will allow the Licensee, for example, to add stickers, text, and watermarks to the Content, to make the Content available to other Fans and/or Creators and/or Agencies of the Idols Platform, as well as to use the Content for other normal operations of the Idols Platform.
    16.4 The Licensee will never sell the Content to other platforms, though the Licensee may sell or transfer any license granted by the Creator in this Agreement in the event of a sale of the Licensee or its assets to a third party.
    16.5 Whilst the Licensee does not own the Content, the Creator grants the Licensee the limited right to submit notifications of infringement (including of copyright or trademark) on his behalf to any third-party platform or service that hosts or is otherwise dealing in infringing copies of the Content without permission of the Creator. Although the Licensee is not under any obligation to do so, the Licensee may at any time submit or withdraw any such notification to any third-party platform or service where the Licensee considers it appropriate to do so. However, the Licensee does not and is under no obligation to police infringements of the Content. The Creator agrees that if the Licensee requests, the Creator will provide the Licensee with all consents and other information which the Licensee reasonably needs to submit notifications of infringement on the Creator behalf. Please see the Complaints Policy for how to make a complaint about infringement of intellectual property rights.
    16.6 The Creator waives any rights which the Creator may have under any applicable law to object to derogatory treatment of any Content posted by the Creator on the Idols Platform. This waiver does not affect in any way the Creator's ownership of any intellectual property rights in the Creator's Content or the rights which the Creator has to prevent the Creator's Content from being copied without the Creator's permission. The waiver is intended to allow the General Idols Platform Services Provider when dealing with the Creator's Content (as permitted by the license which the Creator give the General Idols Platform Services Provider in section 2 above) to add watermarks, stickers or text to the Creator's Content.
    16.7 Creators have the facility to connect an active Twitter account to their Creator’s Account and to share certain Content in the form of the Idols Platform posts to Twitter using the share feature. If the Creator use this feature, the Creator must fully comply with Twitter's terms of service from time to time in respect of any Content shared in this way.

17: Links to and from the Idols Platform
17.1 The Creator may link to the the Idols Platform homepage, provided the Creator does so in a way that is fair and legal and does not damage our reputation or take advantage of it, but the Creator must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.
17.2 When promoting the Creator Account, the Creator must comply with this Agreement and the terms of service of any other Platform where the Creator place a link to or otherwise promote the Creator Account. When promoting the Creator Account, the Creator must not impersonate the Idols Platform or give the impression that the Creator Account is being promoted by us if this is not the case. The Creator must not promote the Idols Platform account by using Google Ads or any similar advertising platform or search engine advertising service.
17.3 If the Idols Platform contains links to other sites and resources provided by third parties, these links are provided for the Creator convenience only. Such links should not be interpreted as approval by us of those linked Platforms or information the Creator may obtain from them. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from the Creator's use of them. If the Creator decides to access any of the third-party platforms linked to the Idols Platform, the Creator does so entirely at the Creator's own risk and subject to the terms and conditions of use for such Platforms.

1. Termination of relationship with the General Idols Platform Services Provider
   18.1 The Agreement will remain in place until such time as it is canceled by the Creator or by the General Idols Platform Services Provider, as outlined below.
   18.2 If the Creator wishes to terminate this Agreement with the General Idols Platform Services Provider the Creator can do so at any time and free of charge by closing the Creator’s Account. The Creator’s Account however will will remain open until the last day of the Creator Fans' paid Subscription period, following which the Creator will receive the Creator final payment and the Creator Account will be deleted.
   18.3 The General Idols Platform Services Provider can terminate the Agreement with the Creator at any time without prior notice if:
   a. the Creator has violated an essential stipulation of the Agreement or has made it clear by his/her actions that he/she does not intend to comply or is not capable of complying with the essential stipulations of the Agreement; orb. the General Idols Platform Services Provider is legally obliged to do so.
   18.4 The termination of this Agreement does not affect the legal rights, obligations and responsibilities the Creator and the General Idols Platform Services Provider have used, that have applied to the relationship between the Creator and the General Idols Platform Services Provider, or that arose in the period that the Agreement was in effect or for which it is stipulated that they remain valid for an indefinite period.
   18.5 Upon termination of this Agreement or any other termination of the use of the Idols Platform Service by the Creator the Creator remains responsible for all cancellations and recovery costs.

2. Applicable law
   19.1 Curacao law applies to this Agreement. Any disputes that arise or may arise between the Creator and the General Idols Platform Services Provider as a result of this Agreement or subsequent agreements or other actions in relation to this Agreement will be settled by the competent courts in Curacao.
   19.2 This Agreement is drawn up in the English language. In the event of a conflict between the English version of this Agreement and a version in another language, the English version will prevail.

3. Other
   20.1 The General Idols Platform Services referred to in this Agreement are supplied by the General Idols Platform Services Provider or by a third party (internal or external) under a contract in this respect with the General Idols Platform Services Provider.
   20.2 The Creator agrees that the General Idols Platform Services Provider can freely and by operation of law transfer the rights and obligations arising from this Agreement and from all the documents that apply for reference purposes in the event of a merger, division, takeover or other restructuring.
   20.3 The titles of the various sections of this Agreement are indicative only and do not necessarily give an exact indication of the content of the articles to which they refer.
   20.4 If the General Idols Platform Services Provider fails to act in respect of a violation of this Agreement by the Creator or by others the General Idols Platform Services Provider does not automatically waive the right to act in respect of later or similar violations.
   20.5 If the General Idols Platform Services Provider does not exercise or enforce a legal right or legal remedy referred to in this Agreement (or to which the General Idols Platform Services Provider is entitled in accordance with the applicable law) this cannot be considered a waiver of the rights of the General Idols Platform Services Provider. Neither can it be considered a waiver of the right to act in respect of later or similar violations. The General Idols Platform Services Provider can and may always use its rights or legal remedies.
   20.6 The provisions in the following articles: ‘10. Announcements and notification’, ‘12. Information and actions on the part of the Creator’, ‘14. Limitation of liability of the General Idols Platform Services Provider, ‘15. Indemnity’, ‘19. Applicable law’ and 20. ‘Other’ and any other provision insofar as applicable continue to exist after the termination or expiry of this Agreement.
   20.7 This Agreement, accompanied by the documents and Policy Rules included for reference purposes, constitutes the entire agreement between the Creator and the General Idols Platform Services Provider.

4. Data Privacy notice
   The personal data of the Creator are collected and processed by for the purposes of identity verification, compliance with legal obligations, and the proper functioning of the Idols Platform.
   Such processing is carried out in accordance with the Privacy Policy available on the Idols Platform, which the Creator acknowledges having read and understood.

Privacyverklaring van gebruikers

25 mei 2018 bijgewerkt 21 november 2019

Gegevensbescherming heeft voor ons bedrijf een bijzonder hoge prioriteit. Tijdens de verwerking houden wij ons aan de vereisten van de toepasselijke wetgeving inzake gegevensbescherming, met name de Algemene Verordening Gegevensbescherming (AVG) van de EU. Dit betekent dat we:
• onze doeleinden duidelijk specificeren voordat we persoonsgegevens verwerken, door gebruik te maken van deze Privacyverklaring;
• onze verzameling van persoonsgegevens beperken tot alleen de persoonsgegevens die nodig zijn voor legitieme doeleinden;
• eerst 'uitdrukkelijke toestemming vragen' om uw persoonsgegevens te verwerken in gevallen waarin uw toestemming is vereist;
• 'passende beveiligingsmaatregelen' te nemen om uw persoonsgegevens te beschermen en wij eisen dit ook van partijen die in onze opdracht persoonsgegevens verwerken;
• uw recht respecteren om uw persoonsgegevens in te zien, te corrigeren of te verwijderen die bij ons zijn.

is de verantwoordelijke voor alle gegevensverwerkingen. In deze privacyverklaring leggen wij uit welke persoonsgegevens wij verzamelen en voor welke doeleinden. We raden je aan om het aandachtig te lezen.

Registratie

Bepaalde functionaliteiten in verband met uw gebruik van het Platform van vereisen dat u zich vooraf registreert. U moet wat informatie over uzelf verstrekken en een gebruikersnaam en wachtwoord kiezen voor het account dat we voor u zullen aanmaken. Hiervoor gebruiken wij uw NAW-gegevens, telefoonnummer, factuuradres, e-mailadres, betalingsgegevens en bijnaam. Wij hebben deze gegevens nodig vanwege uw gebruik van het Platform. We bewaren deze gegevens totdat u uw account sluit. Wij bewaren deze gegevens zodat u deze niet bij elk bezoek aan ons Platform opnieuw hoeft in te voeren, en om contact met u op te nemen in verband met uw gebruik van het Platform en om een overzicht te geven van de diensten die u op het Platform van derden hebt gekocht.

Ewallet

Via het Platform kun je tegoed laden in je Ewallet om diensten van andere partijen af te nemen. Hiervoor zijn bepaalde persoonsgegevens nodig. We delen dit met de betalingsproviders om het laden van Ewallets te vergemakkelijken.
Hiervoor gebruiken wij uw NAW-gegevens, factuuradres, e-mailadres en betaalgegevens. Wij hebben deze gegevens nodig vanwege uw gebruik van het Platform. Wij bewaren deze gegevens gedurende de wettelijke bewaartermijn die is opgelegd door de Belastingdienst.

Promotie

Wij kunnen u via onze nieuwsbrief informeren over nieuwe producten of diensten die u via het Platform kunt aanschaffen. U kunt te allen tijde bezwaar maken tegen deze promotionele uitingen. Elke e-mail bevat een afmeldlink.
De toestemming voor de gegevensopslag van persoonsgegevens, die u voor de nieuwsbrief hebt gegeven, kan te allen tijde worden ingetrokken. Voor het intrekken van de toestemming vindt u in elke nieuwsbrief een overeenkomstige link. Het is ook mogelijk om u op elk moment rechtstreeks op het Platform af te melden voor de nieuwsbrief.

advertenties

Ons Platform toont generieke advertenties. Voor dit doel verzamelen wij geen persoonsgegevens.

Koekjes

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Statistieken

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Beveiliging

Wij nemen passende beveiligingsmaatregelen om misbruik van en ongeoorloofde toegang tot persoonsgegevens te beperken.

Wijzigingen in deze Privacyverklaring

Wij behouden ons het recht voor om deze verklaring te wijzigen. Wij raden u aan deze verklaring regelmatig te raadplegen, zodat u op de hoogte blijft van eventuele wijzigingen.

Inzage en wijziging van uw gegevens

U kunt altijd contact met ons opnemen als u vragen heeft over ons privacybeleid of als u uw persoonsgegevens wilt inzien, wijzigen of verwijderen.
U heeft het volgende recht:
• Op de hoogte te worden gehouden van welke persoonsgegevens wij hebben en waarvoor wij deze gebruiken;
• Inzage in de persoonsgegevens die wij van u bewaren;
• Het laten corrigeren van onjuiste gegevens;
• Verzoek tot verwijdering van verouderde persoonsgegevens;
• Uw toestemming intrekken;
• Bezwaar maken tegen bepaald gebruik.
Houd er rekening mee dat u altijd duidelijk maakt wie u bent, zodat wij er zeker van kunnen zijn dat wij de gegevens van de verkeerde persoon niet aanpassen of verwijderen.

Klachten

Als u denkt dat wij u niet op de juiste manier helpen, hebt u het recht om een klacht in te dienen bij de gegevensbeschermingsautoriteit in uw land als u in de Europese Unie bent gevestigd.

Contactgegevens

E-mailadres: 

Website: idols.cam

, a Curaçao Corporation, does hereby voluntarily state that all performers appearing on this web site and issuing their respective sexually explicit images, were at least 18 (eighteen) years-of-age with governmental picture identity records on file in compliance with the spirit of 18 U.S.C. §2257.

Documentation as aforesaid is retained and only disclosed in conformance with Curaçao and EU Privacy Statutes.

Please direct any inquiries to:
Custodian of Records

ANTI-MONEY LAUNDERING/ KYC POLICIES, CONTROLS AND PROCEDURES

DOCUMENT UPDATED THE 19 TH APRIL 2021

As a member of the AC Group, will also act in accordance with this Policy Rule as laid down in this Group Policy AML/KYC statement.
It is the policy of AC Group that all members of staff at all levels shall actively participate in preventing the services of AC Group from being exploited by criminals and terrorists for money laundering purposes.
This participation has as its objectives:

• Ensuring AC Group’s compliance with all applicable laws, statutory instruments of regulation, and requirements of AC Group’s supervisory authority
• Protecting AC Group and all its staff as individuals from the risks associated with breaches of the law, regulations and supervisory requirements
• Preserving the good name of AC Group against the risk of reputation damage presented by implication in money laundering and terrorist financing activities
• Making a positive contribution to the fight against crime and terrorism. To achieve these objectives, it is the policy of AC Group that:
• Every member of staff shall meet their personal obligations as appropriate to their role and position in AC Group
• Neither commercial considerations nor a sense of loyalty to Platform Users shall be permitted to take precedence over AC Group’s anti-money laundering commitment
• AC Group has appointed a Compliance Officer who is responsible for AML compliance and KYC compliance. The Compliance Officer is afforded every assistance and cooperation by all members of staff in carrying out the duties of their appointments.
• AC Group shall carry out a business-wide assessment of the risks of money laundering and terrorist financing to which AC Group is subject and design and implement appropriate controls to mitigate and manage effectively the risks identified
• AC Group shall establish and maintain documented, proportionate policies and procedures, including controls, which outline the positive actions to be taken by staff to prevent money laundering and terrorist financing in the course of their work. The Compliance Officer shall keep these under review to ensure their continuing appropriateness

POLICY AND PROCEDURE FOR THE ASSESSMENT OF MONEY LAUNDERING RISK

POLICY

It is the policy of AC Group to identify and assess the money laundering and terrorist financing risks represented by the business we conduct so that we can mitigate that risk by applying appropriate levels of persons and companies using the platform as exploited by (an AC Group company) (the Platform Users). The Platform Users are the so-called Service Providers that is the Studio and the Performer with which/whom has concluded the General Platform Services Agreement. Performer is also referred to as “Model”. These Service Providers offer and sell their services to their customers (Users) on the SNV Platform.

CONTROLS AND PROCEDURES

1. AC Group shall assess the money laundering risk represented by the Platform Users and the business conducted according to three levels:
   1. The range normally dealt with by AC Group, requiring AC Group’s normal level of client due diligence
   2. An exceptionally high level of risk requiring an enhanced level of client due diligence
   3. A negligible level of risk requiring only simplified due diligence.
2. AC Group shall identify and maintain lists of risk factors (including those required by the Regulations) relating to the Platform Users, products or services, transactions, delivery channels and geographic areas of operation.
3. AC Group shall assess the level of risk associated with these factors by analysing indicators including:
   1. Characteristics of the Platform User (individual or corporate, status, location, occupation)
   2. The purpose of accounts or engagements, levels of assets and transactions
   3. regularity or duration of business relationships.
4. AC Group shall update the risk assessment annually to ensure new and emerging risks are addressed, and new information supplied by our supervisory authority is reflected.
5. AC Group shall keep an up-to-date written record of all steps taken and shall provide the risk assessment and the information on which it was based.
6. The money laundering or terrorist financing risk represented by each Platform User will be assessed:
   1. During the new Platform User acceptance process (KYC), before any work is undertaken.
   2. Whenever AC Group’s process of ongoing monitoring indicates that a change in the business or operating environment of an established Platform User may represent a change in money laundering risk.
7. The risk assessment in relation to a Platform User shall be carried out by the responsible AC officer who will determine appropriate due diligence measures in respect of each Platform User based on:
   1. AC Group’s business-wide risk assessment
   2. assessment of the level of risk arising in any particular case.
8. A record must be made of the assessment of individual Platform User relationships, confirming that AC Group’s business-wide risk assessment has been taken into account, and any other relevant factors considered.

POLICY AND PROCEDURE FOR THE VERIFICATION OF IDENTITY OF THE PLATFORM USERS (KYC)

POLICY

It is the policy of AC Group to verify the identity of all Platform Users, ensuring that procedures reflect Platform User risk characteristics. When opening an account with the AC Group all Platform Users will be verified on the basis of the following procedures.

A. CONTROLS AND PROCEDURES FOR THE USE OF THE (SNV) PLATFORM

Platform Users who offer and sell their services on the SNV Platform – Performers and Studio’s – acting in the form of a corporate entity need to provide the following information:

• Company Name
• Official Registration number
• Social form
• Country of headquarters
• Address of the headquarters
• If applicable, intracommunity VAT number
• Contact mail address
• Phone number
• All information about the beneficial owners.

The responsible AC Officer will check that such Platform User is appropriately incorporated (if applicable) and registered, and take the necessary steps to determine who are the principal beneficial owners, and the people with significant control, and their identity will be verified according to this procedure.

B. Platform Users who offer and sell their services on the SNV Platform – Performers and Studio’s – not acting in the form of a corporate entity need to provide the following information:

• Name or identification of the non-individual Studio/Performer
• Country of residence
• Address
• Phone number and contact mail address
• A waver stating his obligations of any taxes due and statement that he can act as * a non legal entity in his country (micro-entreprises).

Verification of identity

1. The member of staff conducting verification of identity will complete the process by checking that the Studio/Performer is not the subject of sanctions or other statutory measures, using the screening methods set out by the Compliance Officer . (Blacklist international terrorist, tel sms verification).
2. For Studio/Performers, identity checks will be conducted by examination of:
   1. one document containing a photograph confirming the Studio Manager/ Performer’s name, such as a valid passport
   2. photo with the given identity document next to face
   3. one document confirming the Studio Manager/Performer’s address, such as a utility bill (less than 3 months old and no mobile telephone bill). This document is required even if the document confirming name also has the address AC Group’s Compliance Officer will maintain a list of acceptable documents or information obtained from a reliable source which is independent of the Studio/Performer:
   4. only scanned coloured HR copy of the document, will be accepted for examination
   5. sources of electronically held information must have been risk-assessed prior to use.
3. In cases where a Platform User cannot produce acceptable documents, the responsible AC Officer will make a risk-based decision on accepting the documents that are available., consulting with the Compliance Officer if appropriate.
4. Where the Studio Manager/Performer is not a European resident, or will not be seen in person (that means via the webcam) by the member of staff carrying out the verification, the responsible AC Officer will make a risk-based decision on the means of verification to be accepted., consulting with the Compliance Officer if appropriate.

Check of the beneficial ownership

1. Where the Performer is not the beneficial owner of assets involved, the responsible AC Officer will take the necessary steps to determine who is the beneficial owner, and take reasonable measures to verify their identity, according to this procedure.
2. The Compliance Officer will prepare a format for use by the responsible AC Officer in requesting verification of identity and beneficial ownership information from the Studio/Performer and a procedure for following up when requests are not met within the statutory period.
3. If all possible means of identifying the beneficial owner of a non-individual Studio/Performer have been exhausted without success, and recorded, the responsible AC Officer will seek the approval of the Compliance Officer , to be given on a risk-sensitive basis, to treat as its beneficial owner the senior person responsible for managing the non-individual Studio/Performer.
4. In respect of the ultimate beneficial owner(s) of the non-individual Studio’s/Performers the following information is required:
   1. Title
   2. Name and surname
   3. Country of residence
   4. Address
   5. Date of birth
   6. Country of birth
   7. Id number
   8. Reason why the individual is UBO (percentage of direct or indirect capital/ownership etc.)
5. Where the Platform User is a listed company or a regulated firm, the responsible AC Officer will check that the Platform User is appropriately registered, and that the person with whom AC Group is dealing is properly authorised to act on the Platform Users behalf, and will verify the identity of that person according to this procedure, in addition to that of the non-individual Studio/Performer.
6. In all cases assessed as presenting a higher money laundering risk, where enhanced Platform User due diligence is required, the responsible AC Officer will consult with the Compliance Officer to decide on additional steps to verify the Platform User’s identity.
7. All verification of identity processes as well as actions taken to verify the identity of non-individual Studio/Performer will be recorded. This will include keeping photocopies of all documents produced and email exchanges.
8. For both the individual and the non-individual Studio’s/Performers, the responsible AC Officer will collect reference information of the bank account of such Studio/Performer:
   1. Bic or IBAN
   2. Name of the institution where the account is held
   3. Address of said institution
9. For both the individual Performers/Studio’s and the beneficial owners of the non-individual Performers/Studio’s, it will be monitored whether such person qualifies as a “politically exposed person”. When opening an account the following questions will be asked:
   1. Are you a politically exposed person that is are you an individual who is or has been entrusted with a prominent function. Y/N
   2. Are you linked with such a person (family, close associate) ? Y/N
   3. If yes, please indicate the name and the function of the person justifying this status.

POLICY AND PROCEDURE FOR KNOWING THE PLATFORM USER’S BUSINESS AS PART OF CUSTOMER DUE DILLIGENCE (CDD)

POLICY

It is the policy of AC Group to obtain information enabling to assess the purpose and intended nature of every Platform User’s relationship with AC Group. This Know Your Client’s Business information will enable AC Group to maintain our assessment of the on-going money laundering risk, and notice changes or anomalies in the Platform User’s arrangements that could indicate money laundering.It is the policy of AC Group not to offer its services, or to withdraw from providing its services on the platform, if a satisfactory understanding of the nature and purpose of the Platform User’s business cannot be achieved.

CONTROLS AND PROCEDURES (security management as laid down in the document “laundering of transactions prevention manual ”)

• The responsible AC Officer will obtain Know Your Client’s Business information from Studio’s/Performers (both individual and non-individual) on the platform:

*on acceptance of Studio’s/Performers on any significant change in the Studio’s/Performers agreements such as the size or frequency of transactions, nature of business conducted, involvement of new parties or jurisdictions as an ongoing exercise throughout the relationship with the Platform User.
Know Your Client’s Business information sought from Platform Users will include, but not be limited to:
* the purpose or need and business justification of the services the Platform User is selling on the platform as a Studio/Performer to the Users and by using the E-wallet for the pay-outs to the Platform Users.
* the provenance of funds or assets involved in the Platform User’s sales.
* the nature, size, frequency, source and destination of anticipated transactions of the Studio/Performer (volume and destination of the transactions).
* the business justification for all uses of structures and entities (if applicable).
* the counter-parties and jurisdictions concerned.
The information will be obtained by asking the Platform User pertinent questions, and the answers given by the Platform User will be verified where this is possible within the course of normal conduct of the relationship (survey Platform User).
Information provided by the Platform User will be recorded on the Platform User account, to assist with future monitoring of the Platform User relationship (Flag on account monitoring).
Answers not readily verifiable should nevertheless be considered together with other details known about or given by the Platform User to check that all the information is consistent and plausible.
Where answers given by the Platform User are implausible, or inconsistent with other information, or where the Platform User is unwilling to provide satisfactory answers to due diligence enquiries, the responsible AC Officer will consider whether AC Group should commence the relationship or withdraw from the relationship.
Know Your Client’s Business information, or the lack of it, will be taken into account by all staff when considering possible grounds to suspect money laundering.

POLICY AND PROCEDURE FOR ONGOING MONITORING OF THEPLATFORM USERS

AC Group shall in any event monitor the following events and seek for a satisfactory explanation:
* Change in banking references
* Change in location
* With respect to the non-individual Studio’s/Performers: Change in the management/change in beneficial ownership
The audits will be performed at the anniversary date that is the date that the Studio/Performer has registered himself on the platform. An alert will notify the team when the controls must be performed.
The consequence of these audits may be the performance of additional steps (request for additional documentation additional checks…), that must be documented in the file of the Platform Users (made of their information, supporting documents, and AML monitoring information).
These audits can as well lead to a new evaluation of the level of scrutiny applied to the Platform User, even up to the end of the business relationship. Such a decision is taken by the AC Group’s owners, on the advises of the Compliance Officer and the responsible of internal control.

POLICY AND PROCEDURE FOR KEEPING RECORDS OF PLATFORM USER DUE DILIGENCE INFORMATION

POLICY

It is the policy of AC Group to establish and maintain systems to keep records of enquiries made and information obtained while exercising Platform User due diligence for AML purposes, and to ensure that these records are retrievable as required for legal and regulatory stipulations. These records will include but not be limited to details recorded for accounting and business development purposes.

CONTROLS AND PROCEDURES

• When information is being collected for AML Platform User, the responsible AC Officer will ensure that: * information collected is recorded in a consistent manner in the Platform User account, or other appropriate place, and that records held in different places are cross- referenced where appropriate, so that information is accessible by and comprehensible to other authorized members of staff, including the Compliance Officer. * All instances are recorded where information requested has not been forthcoming, or explanations provided have not been satisfactory.
• AC Group shall have systems to routinely archive records along with AC Group’s accounting records to ensure their availability for a minimum of the legal requirements from the date of the completion of the transaction or enquiry.
• AC Group shall have data retrieval systems which facilitate full and rapid retrieval of all relevant records by authorised staff, in order to respond fully to enquiries from financial investigators.
• AC Group shall have procedures to ensure that any personal data obtained is processed only for the purposes of preventing money laundering and terrorist financing.
• Every document and information collected at the opening of the account, concerning the identity of the Studio/Performer, if applicable its UBO, as well as all of those collected during the business relationship, must be kept during 5 years from the closing of the account. Moreover, each year, the historic of all the transactions performed since the beginning of the year must be kept during 5 whole years. AC Group keeps all the documents in data resulting from their business relationship with the Studio’s/Performers by archiving them according to conditions and modality guaranteeing their integrity, and especially on a permanent support respecting the GDPR rules.
• AC Group shall provide new Platform Users with the following information prior to registration on the SNV Platform: a statement that any personal data received in respect of the registration will be processed only for the purposes of preventing money laundering and terrorist financing. (GDPR)
• AC Group shall have a procedure to earmark relevant personal data for deletion at the end of the legal retention period unless: it is required for court proceedings the data subject has given express consent to the retention of that data.
• For registered accounts on the SNV Platform which have been the subject of a suspicion report, relevant records will be retained separately from AC Group’s routine archives, and not destroyed, even after the legal retention period has elapsed, without confirmation from the MLRO that they are no longer required as part of an enquiry.

POLICY AND PROCEDURE FOR INTERNAL SUSPICION REPORTING

POLICY

It is the policy of AC Group that every member of staff shall remain alert for the possibility of money laundering, and shall report any and every suspicion for which they believe there are reasonable grounds, following AC Group’s procedure.The expectation placed on each individual member of staff in responding to possible suspicions shall be appropriate to their position in AC Group. No-one is expected to have a greater knowledge and understanding than is appropriate to their role.

CONTROLS AND PROCEDURES

• Every member of staff must be alert for the possibility that AC Group’s services could be used for money laundering purposes, or that in the course of their work they could become aware of criminal or terrorist property.
• Alertness to the possibility of money laundering must be combined with an appropriate knowledge of Platform User’ normal arrangements so that members of staff become aware of abnormal factors which may represent possible causes of suspicion.
• A member of staff becoming aware of a possible suspicion shall gather relevant information that is routinely available to them and decide whether there are reasonable grounds to suspect money laundering. Any additional information acquired, in particular any explanations for unusual instructions or transactions, should be recorded on the accounts registered on the platform in the routine manner, but no mention of suspected money laundering is to be recorded in any such accounts.
• The requirement to gather relevant information does not extend to undertaking research or investigation, beyond using information sources readily available within AC Group.
• If after gathering and considering routinely available information, the member of staff is entirely satisfied that reasonable grounds for suspicion are not present, no further action should be taken.
• A member of staff who on consideration decides that there may be grounds for suspicion shall in normal circumstances raise the matter with the responsible AC Officer. If after discussion they both agree that there are no grounds for suspicion, no further action should be taken.
• No member of staff is obliged to discuss a suspicion of money laundering with the responsible AC Officer. They may, if in the circumstances they prefer, contact the Compliance Officer directly without giving a reason.
• If following the raising of a possible suspicion by a member of staff, or resulting from their own observations, the responsible AC Officer decides that there are reasonable grounds to suspect money laundering, he or she must submit a suspicion report to the Compliance Officer, in the format specified by the Compliance Officer for that purpose.
• An internal suspicion report does not lead to the breach of confidentiality, and no member of staff shall fail to make an internal report on those grounds.
• If a suspicion report results from a matter raised by a member of support staff, the responsible AC Officer must advise them in writing that a report has been submitted by reference to the matter discussed on the given date, without including the name of the person(s) suspected. This confirms to the member of staff who raised the matter that their legal obligation to report has been fulfilled. (reporting procedure format)
• In the circumstance where any member of staff forms a suspicion of money laundering but the responsible AC Officer does not agree that there are reasonable grounds for suspicion, the member of staff forming the suspicion must fulfil their legal obligation by submitting a money laundering suspicion report to the Compliance Officer , in the format specified by the Compliance Officer for that purpose. The responsible AC Officer must recognise this legal requirement and assist the staff member in fulfilling it.
• A member of staff who forms or is aware of a suspicion of money laundering shall not discuss it with any outside party, or any other member of staff unless directly involved in the matter causing suspicion.
• No member of staff shall at any time disclose a money laundering suspicion to the person suspected (including an outside party). If circumstances arise that may cause difficulties, the member of staff must seek and follow the instructions of the Compliance Officer .
• No copies or records of money laundering suspicion reports are to be made, except by the Compliance Officer who will keep such records secure, and separate from AC Group’s Platform User accounts and other repositories of information.

POLICY AND PROCEDURE FOR FORMAL DISCLOSURES TO THE AUTHORITIES

POLICY

It is the policy of AC Group that the Compliance Officer shall receive and evaluate internal suspicion reports, and decide whether a formal disclosure is to be made to the authorities. If so deciding, the Compliance Officer will make the formal disclosure on behalf of AC Group, using the appropriate mechanism.

CONTROLS AND PROCEDURES

• On receipt of a money laundering suspicion report from a member of staff, the Compliance Officer shall acknowledge its receipt in writing, referring to the report by its date and unique file number, without including the name of the person(s) suspected. This confirms to the member of staff that their legal obligation to report has been fulfilled.
• The Compliance Officer shall open and maintain a log of the progress of the report. This log shall be held securely and shall not form part of the Platform User account.
• Following receipt of a report, the Compliance Officer shall gather all relevant information held within AC Group, and make all appropriate enquiries of members of staff anywhere in AC Group, in order properly to evaluate the report. The Compliance Officer shall then decide whether they personally believe there are reasonable grounds for suspicion, and make a decision on AC Group’s obligation to make a formal disclosure to the authorities.
• Before actually making a formal disclosure to the authorities, the Compliance Officer will have to seek advice from AC Group’s owner. AC Group’s owner will have the final decision on whether to make a formal disclosure to the authorities.
• All members of staff, anywhere in AC Group, shall respond in full to all enquiries made by the Compliance Officer for the purposes of evaluating a suspicion report. Information provided to the Compliance Officer in response to such enquiries does not breach any confidentiality/professional privilege, and no member of staff shall withhold information on those grounds.
• If it has been decided that a formal disclosure to the authorities is required, the Compliance Officer shall make such disclosure by the appropriate means.
• The Compliance Officer shall document in the report log the reasons for deciding to make or not to make a formal disclosure.
• The Compliance Officer shall where appropriate inform the originator of the internal report whether or not a formal disclosure has been made.
• The Compliance Officer shall inform all those, and only those, members of staff who need to be aware of the suspicion in order to protect them and AC Group from possible money laundering offences in connection with any related business.
• Following a formal disclosure, the Compliance Officer shall take such actions as required by the authorities in connection with the disclosure.

POLICY AND PROCEDURE FOR BLOCKING/CONTINUING THE ACCOUNT REGISTRED ON THE PLATFORM FOLLOWING A SUSPICION REPORT

POLICY

It is the policy of AC Group that from the moment a suspicion of money laundering arises, the registered account will be blocked. Neither commercial considerations nor the difficulty in responding to the enquiries of the persons registered on the platform on the matter shall be permitted to take precedence over AC Group’s legal obligations in this regard.

CONTROLS AND PROCEDURES

• As soon as a member of staff forms or becomes aware of a suspicion of money laundering, the registered account will be blocked.
• If there is any likelihood of the awareness that the registered account has been blocked, for example because an anticipated transaction has not gone through, the member of staff concerned must contact the Compliance Officer for instructions on how to handle the matter.
• On receipt of a suspicion report, the Compliance Officer shall instruct the originator of the report and any other staff involved to block the registered account giving rise to suspicion
• When an registered account has been blocked, the Compliance Officer shall carry out the evaluation of the suspicion report as quickly as possible to decide whether a disclosure must be made to the authorities.
• If the Compliance Officer decides that there are not reasonable grounds to suspect money laundering, he or she will give consent for continuing the registered account on his or her own authority.
• If the Compliance Officer decides that a disclosure must be made, he or she will request consent to continue from the AC Group’s owner as quickly as possible. The AC Group’s owner will have the final decision on AC Group’s continuation of the registered account.

POLICY AND PROCEDURE FOR AML TRAINING

POLICY

It is the policy of AC Group that recruitment of all new staff will include assessment as described in section 48(2) of the European Money Laundering Regulations. (source PDF 2018 European directives AML). Screening will take place prior to appointment and at regular intervals during the appointment of all staff.It is the policy of AC Group that all staff who handle the registered accounts, or access to the registered accounts, shall receive anti-money laundering training to ensure that their knowledge and understanding is at an appropriate level, and ongoing training at least annually to maintain awareness and ensure that AC Group’s legal obligations are met.It is the policy of AC Group that all staff who handle the registered accounts, or access to personal data relating to such accounts, shall receive training on the law relating to data protection to ensure that their knowledge and understanding is at an appropriate level, and ongoing training at least annually to maintain awareness and ensure that AC Group’s legal obligations are met.The Compliance Officer shall, in co-operation with AC Group’s training officer and data protection officer, ensure that training is made available to staff according to their exposure to money laundering and data protection risk, and that steps are taken to check and record that training has been undertaken and that staff have achieved an appropriate level of knowledge and understanding.In the light of the seriousness of the obligations placed on each individual by the Law and the Regulations, and the possible penalties, the Compliance Officer shall ensure that information about these personal obligations is available to all members of staff at all times.The goal of the training is:

• To develop AML reflexes
• rise each staff member awareness, in order to maintain their AML reflexes
• update collective and operational knowledge of the AML risks
• train the staff members to detect suspicious cases
• train these staff members to formalize new type cases with potential risks
• check the appropriate knowledge of the procedures and the subsequent obligations,

The training of all the newly hired staff is part of their integration process, under the responsibility of the head of internal control. The head of compliance hold the training session. The session can be held by web conference.The training supports and attendance sheets, must be kept for at least 5 years after the departure of the specific collaborator.

CONTROLS AND PROCEDURES

• Post appointment, staff assessment according to section 48(2) of the European Money Laundering Regulations will be incorporated into AC Group’s regular staff appraisal process.
• The Compliance Officer will, in co-operation with AC Group’s training officer, evaluate alternative AML training methods, products and services in order to make
• suitable training activities available to all members of staff who handle the registered accounts.
• Suitable training will take into account:
  • the need to achieve a level of knowledge and understanding appropriate to the individual’s role in AC Group
  • the need to maintain that level through ongoing refresher training
  • the practicality of assigning different programs to staff with different roles on a risk- sensitive basis
  • the cost and time-effectiveness of the alternative methods and media available.
• The training program will include means of confirming that each individual has achieved an appropriate level of knowledge and understanding, whether through formal testing, assessment via informal discussion, or other means.
• Special consideration will be given to the training needs of senior management, and of the compliance team.
• The Compliance Officer will:
  • inform every member of staff of the training program that they are required to undertake, and the timetable for completion
  • check that every member of staff has completed the training program assigned to them, issuing reminders to any who have not completed to timetable
  • refer to the business owner any cases where members of staff fail to respond to reminders and have not completed their assigned training
  • keep records of training completed, including the results of tests or other evaluations demonstrating that each individual has achieved an appropriate level of competence.
• On completion of a training cycle, the Compliance Officer will ensure the continuity of ongoing training while giving consideration to:
  • the effectiveness of the program completed
  • the need to keep training information up to date with changes in laws, regulations,
• guidance and practice.
• The Compliance Officer will determine the training needs of his or her own role, and ensure that he or she obtains appropriate knowledge and understanding as required to fulfill the obligations of the appointment.

POLICY AND PROCEDURE FOR THE MONITORING AND MANAGEMENT OF COMPLIANCE

POLICY

It is the policy of AC Group to monitor our compliance with legal and regulatory AML requirements and conduct an annual independent AML compliance audit, the findings of which are to be considered and appropriate recommendations for action set out.AC Group’s owner shall provide the necessary authority and resources for the ongoing implementation of a compliant AML regime.

CONTROLS AND PROCEDURES

• The Compliance Officier will monitor continuously all aspects of AC Group’s AML policies and procedures, together with changes and developments in the legal and regulatory environment which might impact AC Group’s business-wide risk assessment. Any deficiencies in AML compliance requiring urgent rectification will be dealt with immediately by the MLRO, who will report such incidents to AC Group’s owner when appropriate and request any support that may be required.
• The Compliance Officer will facilitate and assist the independent auditor in conducting an annual audit of AC Group’s AML compliance. This report will include:
  • a summary of AC Group’s money laundering risk profile and vulnerabilities, together with information on ways in which these are changing and evolving
  • a summary of any changes in the regulatory environment(s) in which AC Group operates and the ways in which AC Group is affected
  • a summary of AML activities within AC Group, including the number of internal suspicion reports received by the Compliance Officer and the number of disclosures made to the authorities
  • details of any compliance deficiencies on which action has already been taken, together with reports of the outcomes
  • details of any compliance deficiencies on which action needs to be taken, together with recommended actions and management support required
  • an outline of plans for the continuous development of the AML regime, including ongoing training and awareness raising activities for all relevant staff.
• Where management action is indicated, AC Group’s owner will decide the appropriate action to be taken.

COMPLAINT

You can file a complaint using the downloadable form here
After filling it out, you can send it to us by mail at the address described in the form or by sending it as an attachment to
Our services will reply to the e-mail address you provided in the form within a maximum of 7 working days.

DAC7

The new EU regulation, colloquially known as DAC7, requires certain digital platforms, including Xlovecam, to provide the EU with information on revenues generated by service sellers using the platform.
Xlovecam complies with the EU DAC7 directive.

European Digital Services Act (DSA)

This page includes information relevant to the EU Digital Services Act (Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC) (the DSA).

Designated Point of Contact
In accordance with articles 11 and 12 of the DSA, the Compliance Officer has been designated as Xlovecam's point of contact for all communications concerning the DSA. These communications must be in English.